Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 janv. 2022 sur Hotels
par un voyageur
Publié le 25 sept. 2019 sur Hotels
Can be a bit noisy
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Tamara, Gestion de l’hôtel
Dear Guest,
thank you very much for your time to share your feedback.
looking forward to host you in the future.
respectfully
par un voyageur
Publié le 16 août 2019 sur Expedia
par un voyageur
Bel hôtel
Publié le 9 août 2019 sur Hotelspar Clement
Super design et le personnel au top!
Publié le 21 févr. 2017 sur HotelsDeco superbe, personnel souriant et efficace, super petit-dejeuner.
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Wir kommen wieder!
Publié le 1 août 2024 sur HotelsInterieur äusserst spannend! Trifft vollends den Zeitgeist.
par un voyageur de Chevy Chase
Publié le 28 juill. 2024 sur Expedia
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Sensational
par un voyageur de Bethany
Publié le 14 juill. 2024 sur Expedia
I have stayed at Rooms many times but there were some notable changes this time. These include: 1) the staff were not as friendly, personable and helpful as in the past; 2) the wait staff in the restaurant were not attentive to coffee refills, removing plates and being helpful as before - though the food and cook staff were outstanding; 3) I asked for bottle water and was told it was in plastic bottles in the cabinet but when I checked out, I was told that these were to be paid for and that the free water should have been outside on the dresser - this was odd in that I asked for bottled water several times and none was delivered; 4) the doormen/security were like "thugs" - never smiled and never friendly (and certainly not helpful). There was an older couple who could not easily carry their bags up the stairs and the doorman just stood there so I carried their bags. Not the service I am used to.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Rooms Tbilisi, Gestion de l’hôtel
Dear Frederick,Thank you for choosing ROOMS Tbilisi for your recent stay and for taking the time to share your feedback with us.We are sorry to hear about shortcomings you encountered during your recent stay. We've noted your feedback about some of our staff's welcoming demeanor and will work on reinforcing training to emphasize friendly greetings.We regret that some aspects didn't meet your expectations. Your feedback is valuable as it helps us identify areas for improvement and enhance the quality.We are looking forward to welcoming you back to ROOMS Tbilisi or any other hotel within our group for a better experience. Please feel free to reach out to us directly if you have any further concerns or if there's anything else we can assist you with. Warm Regards, ROOMS’ Team
