Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Theory Hotel Team , Gestion de l’hôtel
Dear Vera,Thank you so much for your wonderful 5-star review! We appreciate and we’re thrilled to hear that you enjoyed your stay with us. Your feedback motivates us to continue delivering exceptional service and creating memorable experiences for all our guests. We look forward to welcoming you back and providing another outstanding stay!Sincerely,Theory hotel Team
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Great room nice people and service
Commentaires de Gestion de l’hôtel
1 août 2024 par Theory Hotel Team, Gestion de l’hôtel
Dear Valued Guest,Thank you for your kind words! We're delighted to hear you enjoyed your stay at the Theory Hotel and appreciated our room, people, and service. We look forward to welcoming you back soon!Best regards,Theory Hotel Team
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Theory Hotel Team, Gestion de l’hôtel
Dear Nashwa,Thank you so much for taking the time to leave a review. We truly appreciate your feedback and are delighted to hear that you had a positive experience. Your comments help us continue to improve and provide the best service possible.We look forward to serving you again in the future.Warm regards,
par un voyageur
Publié le 1 mai 2024 sur Hotels
Stayed for a week on business. Great hotel.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Theory Hotel Team, Gestion de l’hôtel
Dear Stephen,Thank you for taking the time to share your experience! We're glad to hear that you had a great stay with us during your business trip. It’s wonderful to know that our hotel met your needs.We hope to welcome you back on your next visit, whether for business or leisure.Best regards,Theory Hotel Team
par un voyageur de Oberhausen
Publié le 26 avr. 2024 sur Expedia
Hervorragendes Hotel. Sehr freundliches Personal. Zimmer mit Balkon und schöne Aussicht ;)
Commentaires de Gestion de l’hôtel
23 mai 2024 par Theory Hotel Team, Gestion de l’hôtel
Dear Robin,Thank you for your excellent review! We are delighted to hear that you enjoyed your stay with us and appreciated our friendly staff, as well as the room with the balcony and the nice view.Your kind words mean a lot to our team, and we look forward to welcoming you back for another wonderful experience soon.Best regards,Theory Hotel Team
par un voyageur
Publié le 23 avr. 2024 sur Hotels
Das Hotel ist von der lage super.Die Zimmer sind sehr sauber,der service perfect!!! Das Personal erfullt dir jeden Wunsch und ist sehr bemüht !!!
Commentaires de Gestion de l’hôtel
23 mai 2024 par Theory Hotel Team, Gestion de l’hôtel
Dear Daniel,Thank you so much for your glowing review! We are thrilled to hear that you enjoyed our convenient location, clean rooms, and exceptional service. Our team takes great pride in making sure every guest has a memorable and comfortable stay, and it’s wonderful to know we succeeded in fulfilling your wishes.We look forward to welcoming you back to Theory Hotel in the near future. If there is anything more we can do to make your next visit even better, please don’t hesitate to let us know!Warm regards,Theory Hotel Team
par un voyageur
Publié le 24 févr. 2024 sur Expedia
A
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Theory Hotel Team, Gestion de l’hôtel
Dear Hasan,Thank you so much for taking the time to leave a review! We're thrilled to hear that you had a great experience with us. If there's anything specific you loved about your stay please feel free to share your feedback.We look forward to welcoming you back in the future!Best regards,
par un voyageur
Publié le 8 sept. 2023 sur Hotels
Check in was farcical rude and complete lack of customer service
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Theory Hotel , Gestion de l’hôtel
Dear Rod,Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback and apologize for any inconvenience you encountered during your check-in process.We are sorry to hear about the issues you faced with the payment method you initially provided. While we do have certain security measures in place to protect our guests and ensure a smooth transaction, we understand that this may have come across as unfriendly or unhelpful. Your experience does not align with our commitment to delivering excellent customer service.Thank you for your understanding, and we look forward to the possibility of welcoming you back to our hotel in the future.Warm regards,Theory Hotel Team
par un voyageur
Publié le 28 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2023 par Theory Hotel , Gestion de l’hôtel
Dear Ibrahim,Thank you for staying at Theory Hotel and rating us.We look forward to welcoming you back on your next stay!
par un voyageur
Publié le 25 août 2023 sur Expedia
Ιts a small nice hotel in the center near to everything near to sightseeings metro museums restaurants. Nice smiling staff and security measures all day. The roof bar is nice with dj musuc days. The guys in restaurant at the breakfast great and very helpful and polite and the food fresh and tasty. They need to make a better loby and decorate ir better ( its very poor and the impresion of reception is disapponting) and be a bit more fast in cleaning rooms. In general i nice hotel i would definitely stay again
Commentaires de Gestion de l’hôtel
30 août 2023 par Theory Hotel , Gestion de l’hôtel
Dear Kyriakos, Thank you for your valuable feedback! We're thrilled you enjoyed our central location, friendly staff, security measures, and vibrant rooftop bar. We appreciate your compliments on our restaurant team and breakfast offerings. Your suggestions regarding the lobby decor and room cleaning speed are duly noted, and we'll work to enhance those areas. We look forward to welcoming you back on your next stay!
