Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 janv. 2024 sur Expedia
par un voyageur
Nice hotel
Publié le 15 déc. 2023 sur HotelsThe hotel was in a good location. Several dining options very close by. Transportation in and out of the hotel area was readily available. Staff was very friendly and attentive. The breakfast was good. The only issue I had was that there was several nightclubs near the hotel. At night time there was often loud music, which could be heard inside the room. Of course, that is not the hotels fault, but is worth noting.
par un voyageur
Publié le 4 août 2023 sur Expedia
par un voyageur
Publié le 18 mars 2023 sur Expedia
The picture on the app are not from the Hotel that we stayed because they don’t say that one is close. We stayed at San Francisco or Martin I don’t remember. The room was big and clean but was facing to the side from the restaurants and they were loud. The a/c didn’t cool. The breakfast wasn’t that good.
Commentaires de Gestion de l’hôtel
8 mai 2023 par Melisa Zelaya, Gestion de l’hôtel
Good morning, thank you for your comments, the reason for your transfer is that due to the pandemic 2 hotels had to be closed but remain open online, a message is sent automatically notifying the change of hotel since the San Martin has a higher category, but everything is notified immediatelyWe apologize for any confusion.
par un voyageur
Publié le 5 janv. 2023 sur Expedia
Todo excelente
Commentaires de Gestion de l’hôtel
24 janv. 2023 par Melisa Zelaya, Gestion de l’hôtel
muchas gracias, esperamos que regrese muy pronto
par un voyageur
Publié le 21 juin 2022 sur Expedia
I stayed for a week in this hotel, to begin with the attention was terrible we paid a lot of money to stay in this hotel and the people in the lobby are very rude they put many meaningless restrictions there was never parking in the hotel and we had to go to another hotel to look for parking without caring that we were with underage children in the rain the food was lousy the same every day, if they want to change dollars even for a little stain they do not change them…
Commentaires de Gestion de l’hôtel
23 juin 2022 par Melisa Zelaya, Gestion de l’hôtel
good morning
We are sorry that your experience with the hotel has not been satisfactory, regarding the food I will notify the hotel chef so that he can take the corresponding measures.
Regarding parking, we always depend on occupancy, the week of your stay the occupancy was very high and in those cases it is difficult for us to reserve space, but we always do our best when our clients are accompanied by their family.
Regarding the reception service, I would like to know if it was all the staff in general or a specific shift, this would help us a lot to improve our service
If you need to tell us something else please do so, I will gladly be supporting you
par un voyageur
Muy buen servicio
Publié le 14 janv. 2022 sur HotelsExcelente atencion
Commentaires de Gestion de l’hôtel
15 janv. 2022 par Roberto Ortiz, Gestion de l’hôtel
Gracias por su comentarios.
Le esperamos nuevamente.
par un voyageur
Lo recomiendo
Publié le 22 nov. 2021 sur HotelsEs un hotel bonito a buen precio ubicado en Zona con cafés y restaurantes cerca! Lo recomiendo.
Commentaires de Gestion de l’hôtel
23 nov. 2021 par Roberto Ortiz, Gestion de l’hôtel
Gracias por su comentario..
Le esperamos nuevamente.
par un voyageur
Publié le 15 nov. 2021 sur Expedia
Ubicado en un buen lugar. Rodeado de restaurantes. Las habitaciones comodas y amplias
Commentaires de Gestion de l’hôtel
15 nov. 2021 par Roberto Ortiz, Gestion de l’hôtel
Muchas Gracias por sus comentarios
par un voyageur
Publié le 4 nov. 2021 sur Expedia
Comfortable, great location.
Commentaires de Gestion de l’hôtel
4 nov. 2021 par Mely Zelaya, Gestion de l’hôtel
Hello
thanks for your comments, come back soon
