Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juin 2023 sur Expedia
par un voyageur
Publié le 8 sept. 2024 sur Expedia
I liked that they had enough staff to serve all the guests properly and professionally. That fact made us also feel safe and at ease.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par La Ensenada Resort, Gestion de l’hôtel
Thank you so much Nelson. We are here to serve you,
par un voyageur de naples
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par La Ensenada Resort, Gestion de l’hôtel
¡Gracias por alojarte con nosotros!
par un voyageur
Publié le 30 août 2024 sur Expedia
Room service horrible had to call many time to come didn’t show up to the second day for service food was like cafeteria stay horrible unfortunately the location had problems with water the hole day no water but i most say the room was really fancy beautiful kitchen bathroom an living room tv and no cable to watch Netflix with my account for the price it was bad
Commentaires de Gestion de l’hôtel
12 oct. 2024 par La Ensenada Resort, Gestion de l’hôtel
Hello Omar, thank you for your comment, it is very important to us. We will pass the information on to management, we always have a variety in our buffet. We hope to have you with us again.
par un voyageur
Publié le 14 août 2024 sur Hotels
They say is all include, but the food is limited to schedule, and the quality of the food is terrible, always the same , and the waiters offer the service to the end of the people is eating just to ask for tip
They no offer any activities during the day only Thursday night Karaoke, and the room has stain in the walls and cats doing their needs infront ti the room in the halls
Commentaires de Gestion de l’hôtel
14 août 2024 par La Ensenada Resort, Gestion de l’hôtel
Hello Karla, your opinion is very important. Regarding tips, it is an internal process by the hotel where you only have to sign because a consumption control is kept for costs, the waiter is not the one who asks for a tip. We are an all inclusive hotel but we have established schedules which are shared with each client at the time of check in.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
I chose this hotel because it was all inclusive so I would not have to worry about food or anything else. They offer three meal and snack but at specific time of the day while they have a few areas around the beach and the piscina where you can get drinks at any time of the day. When it comes to the food, they offered a buffet, my kids would not eat because they have a very small selection of food for them. As adult you can pretty much eat and try new food but when it comes to feeding children, they are very picky for this reason they should always offer food that would like them for example chicken finger, fries, mac and cheese and others. They don't have a restaurant open during the day and for this reason I had to go downtown to get food.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par La Esenada Resort, Gestion de l’hôtel
Hello, nice to meet you Joaquin. Thank you for letting us know about your problem. We always keep our menu varied for both adults and children. Most of the time we offer the option of having chicken and fries for your children if they don't like the food. You just have to contact our food and beverage manager. We hope to have you with us again.
par un voyageur
Publié le 14 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par La Ensenada Resort, Gestion de l’hôtel
Abil
par un voyageur
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par La Ensenada Resort, Gestion de l’hôtel
Daoqin
par un voyageur de New Orleans
Publié le 31 mai 2024 sur Expedia
This resort is beautiful and clean, the staff is friendly and very accommodating. The villas are a home away from home. Amazing family experience.
Commentaires de Gestion de l’hôtel
20 juin 2024 par La Ensenada Resort , Gestion de l’hôtel
Thank you for sharing your experience, we are happy to know that your vacation was excellent in our facilities. We look forward to seeing you soon.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par d, Gestion de l’hôtel
Hi Dora
