Note fondée sur 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juin 2023 sur Expedia
par un voyageur
Publié le 14 août 2024 sur Hotels
They say is all include, but the food is limited to schedule, and the quality of the food is terrible, always the same , and the waiters offer the service to the end of the people is eating just to ask for tip
They no offer any activities during the day only Thursday night Karaoke, and the room has stain in the walls and cats doing their needs infront ti the room in the halls
Commentaires de Gestion de l’hôtel
14 août 2024 par La Ensenada Resort, Gestion de l’hôtel
Hello Karla, your opinion is very important. Regarding tips, it is an internal process by the hotel where you only have to sign because a consumption control is kept for costs, the waiter is not the one who asks for a tip. We are an all inclusive hotel but we have established schedules which are shared with each client at the time of check in.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
I chose this hotel because it was all inclusive so I would not have to worry about food or anything else. They offer three meal and snack but at specific time of the day while they have a few areas around the beach and the piscina where you can get drinks at any time of the day. When it comes to the food, they offered a buffet, my kids would not eat because they have a very small selection of food for them. As adult you can pretty much eat and try new food but when it comes to feeding children, they are very picky for this reason they should always offer food that would like them for example chicken finger, fries, mac and cheese and others. They don't have a restaurant open during the day and for this reason I had to go downtown to get food.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par La Esenada Resort, Gestion de l’hôtel
Hello, nice to meet you Joaquin. Thank you for letting us know about your problem. We always keep our menu varied for both adults and children. Most of the time we offer the option of having chicken and fries for your children if they don't like the food. You just have to contact our food and beverage manager. We hope to have you with us again.
par un voyageur
Publié le 14 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par La Ensenada Resort, Gestion de l’hôtel
Abil
par un voyageur
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par La Ensenada Resort, Gestion de l’hôtel
Daoqin
par un voyageur de New Orleans
Publié le 31 mai 2024 sur Expedia
This resort is beautiful and clean, the staff is friendly and very accommodating. The villas are a home away from home. Amazing family experience.
Commentaires de Gestion de l’hôtel
20 juin 2024 par La Ensenada Resort , Gestion de l’hôtel
Thank you for sharing your experience, we are happy to know that your vacation was excellent in our facilities. We look forward to seeing you soon.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par d, Gestion de l’hôtel
Hi Dora
par un voyageur
Publié le 13 mai 2024 sur Expedia
I’ve stayed at Indura Resorts and Telamar before and Ensenada Resort is by far the best option, specially for families. Service was amazing, property well maintained, security and amenities are really good.
A little more dining options will be great.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Nataly, Gestion de l’hôtel
Thank you so much Glenda, we are waiting for you soon at our Resort. it will be a pleasure to have you here again.
par un voyageur
Publié le 7 mai 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Nat, Gestion de l’hôtel
Thank u
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Excellent hotel and friendly staffing
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Nataly, Gestion de l’hôtel
Thank u Nelson. we are waiting for you soon.
