Note fondée sur 82 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Rooms Ok, staff bored, breakfast not enough
Publié le 26 juill. 2024 sur HotelsGenerally staff looks like bored if not unhappy. They definitely don't really care of clients.
Breakfast is install once, if you come later, you take what ever remains, the buffets are not reloaded
Restaurant is not good, we had the 25 euros pizza menu, Wednesday is pizza day. Pizza was 'ot cooked enough, the beer was 25cl and not good, dessert was industrial. Too expensive menu should' ot be more that 18 euros for such basic food. We requested mosquito candle, they had no. More while one table had 2?. Room. Is ok.
swimming pool and club is nice but why people are smoking around the pool when I am swimming? Sports club where it is allowed to smoked is crazy.
Commentaires de Gestion de l’hôtel
4 août 2024 par Adele, Gestion de l’hôtel
Thank you for your review, it is very important for us to understand when something goes wrong, to improve our service and to avoid making the same mistake again. We are very sorry that the pizza evening was not satisfactory and that the menu’s rate was too high to you, for what it contained. About the desserts, we assure you that they are all produced internally by our pastry chef, but above all, we are sorry that our staff seemed bored in your presence and we really apologize for this. Our hotel has a very long history and the compliments we usually receive, are almost always for our staff. We therefore hope to have the opportunity in the next future, to host you again at the Grand Hotel Telese, in order to change your perception and to make our best to give you a new and better experience. It will be a pleasure to provide a welcome aperitif at our Otium Club house and a free access to our Etherea Thermal Spa, for 2 hour during your staying.We hope for your return and wish you a good day.
par un voyageur
Un vrai chateau
Publié le 29 oct. 2018 sur HotelsExcellent hotel à faible prix étant donné la saison. Un veritable chateau. Personnel très acceuillant.
par un voyageur
Grand Hotel Telese - family holiday
Publié le 27 août 2024 sur HotelsGreat facilities for the family - 3 pools all available to our youngsters
par un voyageur
Publié le 26 août 2024 sur Expedia
par un voyageur
Publié le 26 août 2024 sur Wotif
Our stay was pleasant. Unfortunately air conditioning Was not working and made eung in the rooms and sleeping near impossible due to overheating. I alerted the staff 3 times to cool the room temperature finally someone came to control the problem but unfortunately the problem was not rectified
par un voyageur
Publié le 23 août 2024 sur Hotels
par un voyageur
Publié le 18 août 2024 sur Expedia
Bella struttura, comoda e rilassante. Lato negativo: disorganizzazione del ristorante e della sala.
par un voyageur
Publié le 18 août 2024 sur Expedia
Bellissima struttura dal sapore antico. Molto presente l'odore di zolfo dovuto alle acque solfuree termali. Belli gli spazi aperti con possibilità di consumare i pasti sia all'interno che all'esterno. Belli anche gli spazi comuni all'interno della struttura. Camere abbastanza pulite ma con necessario bisogno di essere ristrutturate .
par un voyageur
Relax per staccare la spina
Publié le 14 août 2024 sur Hotelsottima location , datata 1891 ma ben tenuta . Personale attento, gentile, educato ben disposto verso il cliente . Parco piscine molto ben curato e sorvegliato a vista, per i clienti dell'hotel , con possibilità di lettini ed ombrellone. Parcheggio ivi disponibile , da ritornare
par un voyageur
Publié le 8 août 2024 sur Expedia
Where to begin?
The hotel is beautiful, which retains many of the original features. Furniture is sympathetic to the era - so don't expect perfection.
Vincenzo is the best hotelier we've ever come across, he is knowledgable, empathetic and a credit to the hotel. On his recommendations we did a number of activities locally, and it absolutely made our holiday.
Breakfast is good, the room is fine especially given the price per night and the pool/wellness is delightful - with extremely attentive staff. There is a smell, which people have pointed out, but this is Telese terme water which is meant to be good for your skin - regardless, it is a cold plunge pool which is nice in the heat. The only thing that irked me was the swim hats, but here's your notice.
Otherwise it is a short drive away from a number of lovely villages, eateries and attractions.
