Note fondée sur 651 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
93 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par ME

Ce voyageur a laissé seulement une note Publié le 17 juin 2015 sur Hotels
4 sur 5
par un voyageur

Telford hotel spa

Publié le 22 oct. 2024 sur Hotels
Wonderful hotel lovely staff. Great spa. Only downside was the loudness of the bedroom doors. They were so loud and banged. They could do with a little rubber stopper like kitchen cupboards to stop the loud bang which wakes you up every time someone comes and goes
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Patrick, Gestion de l’hôtel
Dear Laura,Thank you for the review following your recent visit to the hotel, we are pleased to see you enjoyed your stay and in particular the staff and spa. We will certainly look into your comments regarding the doors and look to rectify this, our apologies. Kind Regards
5 sur 5
par un voyageur

Lovely hotel!

Publié le 17 oct. 2024 sur Hotels
We’ve stayed at this lovely hotel before. We had a lovely greeting from the young lady on reception. Our room was very large, bathroom was nice, shame there’s no shower for the less abled as it was a very high bath to climb into. The room was clean but just looking a bit dated. The bed was extremely comfortable. We had a fire alarm going off intermittently one night for about an hour for which we were compensated with a free night in an upgraded room when we come back again. The breakfast buffet was really lovely with lots of things to choose from and I was so pleased to see fried bread as an option in the hot food! All the staff are really lovely and friendly too. We will definitely be returning!
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Patrick, Gestion de l’hôtel
Dear Linda,Thank you for taking the time to leave a review, we appreciate your comment's and we are pleased to see that overall you had a great stay, enjoying the hotels facilities and finding the staff to be friendly too. We look forward to welcoming you back in the near future!Kind Regards
3 sur 5
par un voyageur

Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Patrick , Gestion de l’hôtel
Dear Tarana,Thank you for the review.Kind Regards
5 sur 5
par un voyageur

Weekend break

Publié le 14 oct. 2024 sur Hotels
Lovely stay with helpful friendly staff. On first night we were disturbed by faulty fire alarm, however, the hotel manager displayed excellent Customer service by offering a discount on the nights stay and a complimentary meal in restaurant. If we are ever in the area again we will definitely use The Telford Hotel Spa and Golf.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Patrick, Gestion de l’hôtel
Dear Anthony, Thank you for the review, we are pleased to see you found the team to be friendly whilst at the hotel and that the issue with the fire alarm was dealt with professional enabling you to leave happy. We look forward to welcoming you back.Kind Regards
4 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Patrick, Gestion de l’hôtel
Dear Martin,Many thanks for the review.Kind Regards
5 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Expedia
A lovely hotel, all staff friendly. Rooms clean. Golf course and facilities good. Spa and leisure facilities welcoming. Particularly good catering for gluten and dairy free guests. We travel a lot and this was the best breakfast with so much choice I didn’t feel I was missing out. Will be returning.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Patrick , Gestion de l’hôtel
Dear Pippa,Thank you for the review, we are pleased to read your comments and that you were well catered for during your stay, enjoying the leisure facilities along your journey. We look forward to welcoming you back.Kind Regards.
4 sur 5
par un voyageur

Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Patrick , Gestion de l’hôtel
Dear Paul,Thank you for the review.Kind Regards
2 sur 5
par un voyageur

Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Patrick, Gestion de l’hôtel
Dear Stewart,Thank you for the review.Kind Reagrds
3 sur 5
par un voyageur

Publié le 6 oct. 2024 sur Expedia
Liked the electric charge point. Didnt like our noisy neighbours
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Patrick, Gestion de l’hôtel
Dear Laura-Jane,Thank you for the review, we are sorry to read you did not get to enjoy some peace and quiet whilst at the hotel, we do have a 24 hour manned reception who will be happy to help and ensure noise is kept to a respectable level from neighboring rooms. We are pleased you enjoyed the electric charging points. Kind Regards