Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,0 Propreté de la chambre
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avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Avantstay was terrible to deal with. Two hours before our check in, they tell us we no longer have the condo we wanted and paid for. The "bathroom did not get remodeled in time". They never mentioned anything was wrong with the bathroom and i booked 2 months in advance. They switch us to another unit that was far worse. The place was much smaller, wifi didn't work at first, gave us wrong code for the pool. After all said and done, they gave us a small refund. If you want a nice vacation, don't count on this company doing anything for you, because they did nothing for us!
Commentaires de Gestion de l’hôtel
23 janv. 2024 par AvantStay, Gestion de l’hôtel
Hi, Kevin! We're truly sorry to hear about the challenges you faced with AvantStay. We understand the frustration, and we appreciate your feedback. We apologize for any inconvenience caused and assure you that we'll use this information to improve our services. If you ever consider giving us another chance, we'll strive to provide a much better experience for you.
