Note fondée sur 441 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
65 % des clients le recommandent
3,6 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de St-felix-de-valois, Qc

Nice hotel close to everything

Publié le 18 mars 2018 sur Expedia
Nice hotel, clean and comfortable. Staff is very kind and helpful. I would definately come back.
4 sur 5
par un voyageur

Publié le 22 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sam, Gestion de l’hôtel
Thank you for your review!!!
1 sur 5
par un voyageur

Publié le 18 mars 2024 sur Expedia
I didn't even stay . I left the place
Commentaires de Gestion de l’hôtel
18 mars 2024 par Sam, Gestion de l’hôtel
Thank you for your review!!!
3 sur 5
par un voyageur

Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Sam, Gestion de l’hôtel
Thank you for your review!!!
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Staff was great.room was great
Commentaires de Gestion de l’hôtel
18 mars 2024 par Sam, Gestion de l’hôtel
Thank you for your review!!!
5 sur 5
par un voyageur

Publié le 28 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Sam, Gestion de l’hôtel
Thank You
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 6 déc. 2023 sur Expedia
4 sur 5
par un voyageur

Publié le 27 nov. 2023 sur Expedia
The property is very outdated, and the hallways to and in the rooms were very stinky of cigarette smells. It literally made me nauseous.
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 26 nov. 2023 sur Expedia
2 sur 5
par un voyageur

Ashtray smelling- misleading breakfast hotel

Publié le 13 nov. 2023 sur Hotels
This hotel was a never again from the moment we walked in. The man didn't want to get out of the chair to check us in. We walked in the hotel part and it smelled so bad of cigarettes it wasn't funny. Then a little rat dog tried to bite me. We get to the room and go in and it is set at 86 degrees and is hot and humid. There is no chair to sit in like it says there is. There is hardly any plugs. The room is supposed to be handicap accessible and you couldn't hardly walk. The bathroom was big for handicap but it was supposed to have a shower with a stool and it was a tub with a torn shower curtain. The only thing good was the beds were comfortable. The next morning we went for breakfast and only a quarter of what the pictures show they have was there. it was basically non existant. Go to leave and look at the pool and it looks like it has been decaying for years. We get back to our room that night and someone had been in our room even though we had the do not disturb hanger on the door. Someone came in and was watching tv. They had changed the tv guide to HBO and it was changed so everything was in Spanish. Then we go to check out the next morning and the same man did not want to check us out he was to busy stuffing his fat face with food. Very rude, Very misleading photos and description of hotel. Will never stay again.
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Sam, Gestion de l’hôtel
Hi Cindy,I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.