Note fondée sur 209 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jason,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 21 août 2024 sur Expedia
Stayed 3 weeks
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Megan, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6
par un voyageur
Publié le 20 août 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Zendy, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
par un voyageur
Disgusted!
Publié le 18 août 2024 sur HotelsThey should not be open. Room was so muggy and moldy. Shower had mold. Mold in the air conditioner like you will die if you stay too long smh. Roaches. First night room was still dirty. A chip under dresser clearly they don’t clean. Floor was so sticky a dirty. Housekeeping wasn’t in there but 5 minutes I was waiting on my ride. Literally fixed the bed straightened up and that’s it. DO NOT STAY HERE!!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Genovia, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
par un voyageur
Publié le 16 août 2024 sur Expedia
As a female traveler, this location felt particularly unsafe. The parking facilities are very cramped. There are multiple people hanging around the property, I'm assuming it's the same people who live in the motel. It seemed like it was low income housing instead of a motel. Room was in poor condition. When I looked at the pillows on the bed they had old blood spots on them, the kind you find on a pillow when someone has picked visits on their face and allowed them to bleed. Two pillows had these stains. When I pulled back the sheets I found that there were yellow stains as if someone had sweated, and several short black hairs.
As soon as I saw the blood stains on the pillow I decided this is not the place for me. So I went to the front desk and asked for a refund. They told me it was not possible since I had used Expedia for the purchase it would have to come directly from expedia. As soon as I could I got out of there and went to the Best Western up the road. I would like to begin a process of returning that money to me, please.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Havilah, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
par un voyageur
Publié le 4 août 2024 sur Expedia
Hotel was very close to my convention and quite a bit of dining and shopping options available nearby. very affordable
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joseph, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit. Natalie #team6
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 27 juill. 2024 sur Expedia
par un voyageur
Publié le 27 juill. 2024 sur Expedia
par un voyageur
Publié le 25 juill. 2024 sur Expedia
