Note fondée sur 18 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
4,3 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Très belle vue sur Tana

Publié le 15 oct. 2022 sur Hotels
Hotel sur une pente dominant la ville a 15mn a pied de celle-ci. Très calme et très fleuri. Petit déjeuner en terrasse.
5 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Instalaciones y atención excelentes
5 sur 5
par un voyageur

Excelente

Publié le 25 mai 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 10 janv. 2024 sur Expedia
5 sur 5
par un voyageur

Perfect place to stay in Tena

Publié le 8 nov. 2023 sur Hotels
We ended up staying here for a total of almost 2 weeks. We would stay here and then check out to go do treks in the jungle, but then always return to this hotel. The property is beautiful, kept in perfect condition. Everything is very clean, there is always hot water. They have a free baggage storage service, that's nice. The staff were all very friendly, helpful. The kitchen is well stocked, lots of pots and pans, dishes etc. There's a nice outside area where you can sit and enjoy a view of the city. Because we kept checking in and leaving and coming back, we got to stay in a total of three rooms, all the rooms that we have seen were really nice. All of them are out of direct sunlight. All the rooms are very spacious. One nice thing is that they ask that you keep your shoes just outside the main entrance, but you can walk around in sandals. This is part of why the floors and everything else are so clean and beautiful. And it also establishes that you can trust the place, your stuff is safe sitting out by the door. The hostel is maybe 15 minutes walk away from the main part of the city, it's just removed enough so that you don't have the noises of the city around you and it's peaceful. It has a really great view over the city, there are some little shops and restaurants just a couple minutes walk away. We really enjoyed our stay here and if we come back, we will definitely stay here again and recommend it to our friends.
1 sur 5
par un voyageur

Publié le 17 oct. 2023 sur Expedia
They tried to take 30,- $ more! Even though breakfast was included, the tried to charge me and than they canceled the breakfast the last morning. Guess they did not like that I wrote them that we have a contract via Expedia. They told me that they did not know the person who tried to take more money and the possible chef did not even say halo. Last day the unknown person was there again with a big grin. Never again!!! If you like to get what you booked-just forget it!!! We managed to cancel the 14 days and I left.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Admin, Gestion de l’hôtel
Unfortunately there was an incorrect representation on the website, which we corrected immediately. We are sorry for this situation. Breakfast wasn't included. In the end we let the guest stay one night for free. Unfortunately, the guest was very unpleasant to our employees and we asked him to leave our hotel earlier and made use of our house rules. Administration Hostal Tena Naui
4 sur 5
par un voyageur

Publié le 28 sept. 2023 sur Expedia
Excellent staff, good location and convenient price. Cleanliness could improve.
5 sur 5
par un voyageur

Publié le 31 août 2023 sur Expedia
Personal, instalaciones todo perfecto
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 mai 2023 sur Expedia
4 sur 5
par un voyageur

Publié le 25 févr. 2023 sur Expedia
It was relaxing after a day of buses from Otavalo