Note fondée sur 341 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A fuire!
Publié le 25 févr. 2020 sur HotelsHotel en piteux état. On a trouvé à notre entrée dans la chambre une assiette sale posé sur un fauteuil !!! Et elle ne devait pas être de la veille. Les draps ne paraissaient pas changés! Du coup nous n'avons pas passé la nuit dans cette hotel et avons dû en trouver un autre à 23h00... Bref, à fuire!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Royal Lion team, Gestion de l’hôtel
Thank you for taking the time to post a review and that you enjoyed your stay.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
The Hotel resembled a building site with scaffolding on the exterior of the building, with construction workers coming and going in the interior, which was shabby-Peeling paint, dirty floors.
One evening, I had to go without hot water.
The breakfast wasn't inspiring, cheap cereals in dispensers, English breakfast didn't look appetising.
Although, the rooms were clean they were tired looking.They need to be fresh, modern and contempary.
The Hotel shouldn't be open for business, with all this work going on.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Royal Lion team, Gestion de l’hôtel
Thank you for taking the time to post a review. We are sorry you were disappointed with your stay. The hotel changed hands on the 1 May with a two year plan in place for renovation works. The first phase being new windows and outside rendering.
par un voyageur
Good value
Publié le 7 sept. 2024 sur HotelsWe were a little apprehensive when we saw that there was building work going on as the hotel is being revamped, but we needn’t have worried, the hotel and builders worked closely to ensure there wasn’t an issue with noise etc.
The room we had was spotlessly clean, it was a little tired decor wise, but this is obviously being addressed. I hope they do not remove too much of the old features, which gives it its character.
The staff were amazing, nothing was too much trouble, they were helpful, kind and most importantly had great senses of humour. The breakfast was great, choice of cereals, toast , yoghurt grapefruit and a cooked full English. Have already recommended to friends and family as it was also good value for money.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Royal Lion team, Gestion de l’hôtel
Thank you for taking the time to post a review and your kind words. We are so pleased you enjoyed your stay with us.Kind regards.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
The lady at the breakfast was very nice.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Royal Lion team, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 31 août 2024 sur Expedia
Run down hotel very sad to see
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Royal Lion Hotel, Gestion de l’hôtel
Thank you for taking the time to post a review. We are sorry you were disappointed with your stay. The hotel changed hands on the 1 May with a two year plan in place for renovation works. The first phase being new windows and outside rendering.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Royal Lion, Gestion de l’hôtel
Thank you for taking the time to post a review.
par un voyageur
Publié le 27 août 2024 sur Expedia
The hotel is undergoing a major renovation at the time of my visit which must be very challenging at times to provide the best customer service but I felt they are doing a grand job. The staff were very pleasant and the workmen were extremely polite and apologetic if they were in my way going up and down the stairs.
My room was clean and I was able to relax in a very comfortable bed after having a lovely hot bath. Tea and coffee provided.
So look beyond the inital viewing of the hotel and concentrate on the more personal things.
A good hearty breakfast the following morning saw me start my day off well.
Commentaires de Gestion de l’hôtel
30 août 2024 par Royal Lion team, Gestion de l’hôtel
Thank you for taking the time to post a review. All feedback is appreciated and we are pleased that you enjoyed your stay with us.
par un voyageur
Publié le 22 août 2024 sur Expedia
No mention that the hotel was covered in scaffolding prior to booking 2 weeks before stay, amazing location but no views for hotel as to ongoing work, rooms are in dire need of modernising, staff were great and very helpful
Commentaires de Gestion de l’hôtel
23 août 2024 par Royal Lion team, Gestion de l’hôtel
Thank you for taking the time to post a review. All feedback is appreciated. On the Expedia booking site it does state that the hotel is undergoing renovation works until the end of October 2024. The hotel changed hands in May and there is a full renovation works in place over the next two years.Kind regards.
par un voyageur
Bad hotel experience
Publié le 18 août 2024 sur HotelsNeed lot to do I have walk to 4 floors no lift I have knee is really is not.
Commentaires de Gestion de l’hôtel
23 août 2024 par Royal Lion team, Gestion de l’hôtel
Thank you for taking the time to post a review. All feedback is appreciated. The hotel does not advertise a lift.
