Ratings based on 514 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 7, 2024 on Expedia
by A traveller
Posted Jul. 29, 2024 on Expedia
Could not get early check in. They insisted there was no other rooms & our room had been occupied and was being cleaned. This wasn't true as I went online & I could book several room straight away on their website. Also I went up to see where our room was & there were NO cleaners anywhere close near the room. When we finally got into the room the AC wasn't working at all. We reported this & went out for the afternoon. Returned in evening to find someone had been into the room to look at AC, but it still wasn't working. They did offer us to move room, so had to repack all our things and changed room. Atleast this room had a working AC. The rest of our stay was uneventful with no further problems. This is a great hotel, if you get a room with a working AC
by A traveller
Posted Jul. 22, 2024 on Expedia
Comment from Hotel Management
Jul. 29, 2024 by Gara Suites, Hotel Management
Gracias por la valoración y su visita.
by A traveller
Posted Jul. 16, 2024 on Expedia
Multiple buildings. Some rooms far from main building or reception. Swimming pool very crowded to smal for such big resort.
Comment from Hotel Management
Jul. 16, 2024 by Gara Suites., Hotel Management
Dear client,Thank you for taking the time to write your opinion of our hotel. We are sorry that you did not like some aspects of our hotel. Hope to see you again soon!Thank you for relying on us,
by A traveller
Posted Jul. 12, 2024 on Expedia
All inclusive was good overall but would have been better if the drinks allowed were consistent between all the staff. No complaints tho!
Comment from Hotel Management
Jul. 15, 2024 by Gara Suites., Hotel Management
Dear client,Thank you for taking the time to write your opinion of out hotel. We are glad you liked your stay overall. We will take into account your opinion and these aspects will be improved in the future.Thank you for relying on us,Gara Suites Commercial Team.
by A traveller
Posted Jun. 28, 2024 on Expedia
Comment from Hotel Management
Jul. 1, 2024 by Gara Suites., Hotel Management
Thank you for your review Valery! We are glad you enjoyed your stay at our hotel. Hope to see you again soon.
by A traveller
Posted Jun. 18, 2024 on Expedia
The pictures on the website were misleading, you don’t get loungers on the terrace, unless you book a duplex. There was only table with chairs, luckily we didn’t really need it for the stay. The suite was very comfortable with luxurious bathroom and safe. Very old fashioned hairdryer unfortunately. The breakfast food choices were excellent, could do with more drink choices however. All the coffees somehow ended up “cappuccino “, the juices were watered down and no Cava. The entry to the spa is 15 euro, however we didn’t get to go, as they close at 5pm, which of course during the day, you want to sunbathe outside. As we arrived late, we ate in the hotel Indian restaurant, which was a huge disappointment. The food and drinks were nice, however tiny portions like for a child, therefore hugely overpriced. Another night I wanted to get something quick to eat from their terrace bar, which was supposed to be open till 11pm, however it was already closed, when I got there at 8pm. There is a souvenir shop on site, where we bought sunbathing lotions. The location of the hotel is not as good as first thought. It is further to walk than anticipated, solid 30 minutes to Las Américas, downhill to go , but uphill to return. Los Cristianos is even further. The bus stop is about 15 minutes walk. Excellent location, if you have a car though, as it’s a quiet area in the middle of a golf course. I forgot my phone charger upon checkout, which somehow disappeared, but they gave me a different one.
Comment from Hotel Management
Jun. 19, 2024 by Gara Suites., Hotel Management
Dear Aneta, thank you for your detailed feedback, it will really be of help to us, as we are committed to improving our service in any way possible. We are glad to hear that the suit met your needs and we apologise for the dated hairdryer. We are sorry to hear that the location was an incoveniance and that the Indian restaurant did not meet your expectations. If you have any suggestions or doubts please feel free to contact us. Thnak you for visiting us and we hope to see you again.
by A traveller
Posted May 30, 2024 on Expedia
We played golf which is within walking distance
Comment from Hotel Management
Jun. 10, 2024 by Hotel Gara Suites, Hotel Management
Thank you very much for your review.
by A traveller
Posted May 29, 2024 on Expedia
Handiness to the golf course
Comment from Hotel Management
Jun. 17, 2024 by Gara Suites., Hotel Management
Thank you for your review James, hope to see you soon!
by A traveller
Posted May 29, 2024 on Expedia
I’ve stayed at the Gara Suite Hotel many times now it’s very convenient for the nearby golf course which we play in our visit.
Staff are all very friendly and helpful. Our room was always promptly cleaned which is how we like it.
Breakfast is also very nice with a selection that would meet most people’s palates.
Comment from Hotel Management
Jun. 10, 2024 by Hotel Gara Suites, Hotel Management
Dear Bernard,Thank you very much for your kind comments. We love to know that you have enjoyed your stay, and that you visit us often. A real pleasure to have you with us.
