Ratings based on 33 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
71% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Great value for money

Posted Dec. 27, 2021 on Hotels
Good location and comfortable place on a small budget
4 out of 5
Recommended
for Everyone
by A traveller from United Kingdom

Good hotel overall

Posted Jan. 1, 2017 on Expedia
Pros: Cleanliness
Cons: Install a fridge and microwave which wold have been 100%.
Location: Santa Cruz City Centre is to the left, and you can enjoy a good part of your day visiting shops and eating good food!
Around 10 minute walk to reach Santa Cruz capital shopping area in one direction; or if other direction, 10 minute walk to reach the Santa Cruz bus station and 3 nearby shopping malls which are huge! My stay was very enjoyable except for the fact that when I needed to go to the popular tourist destinations, via public transport, such as Los Cristianos/Las Americas, you would need to travel around 1-2 hours to get there - include time coming back and it takes a big chunk of your day just sitting in a bus, but that is locale and not the hotels fault.
4 out of 5
by Jan

This traveller left a rating score only Posted Aug. 9, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A traveller from Kennebunk, Maine

Clean hotel, well located.

Posted Jan. 3, 2015 on Expedia
Pros: It was inexpensive and well-located in the city. Breakfast was provided daily, at a neighboring restaurant, or in the hotel, on holiday mornings.
Location: The hotel was well located near restaurants and a very large outdoor market. We walked to the waterfront, opera house, stores, parks and bus station.
We enjoyed our stay. The room was comfortable and clean. It was centrally located, within walking distance to many sights and the bus station. We were there for Christmas Eve and New Year's Eve. We weren't prepared for how deserted the city would be on Christmas Eve. Breakfast was included in our rate, which was very reasonable. The desk is manned 24 hours/day. The staff was always friendly and helpful.
4 out of 5
by Roger from United Kingdom

Clean and functional

Posted Jan. 19, 2010 on Expedia
The room was clean and spacious. Only the room facing the street has a balcony; other rooms just have windows opening into a small lightwell, so there was no view. Cigarette smoke from someone smoking one floor below tended to rise up the lightwell and into my room. Apart from that my stay was quite comfortable. Nearby is the daily produce market, and plenty of cafes and bars. The bus station is within walking distance. The hotel is in a narrow nondescript street, but it's very well placed to access the attractions of Santa Cruz. Over Christmas/New Year the area was very noisy with lots of fireworks, but it quietened after Three Kings Day on 6th January. Internet connectivity was important to me, and there was a wired ethernet port with unlimited high speed access. Just as well, because the hotel's WiFi didn't reach my room and I would have had to access it from the small lounge. There's no restaurant, but there are plenty of eating places in the nearby streets. There are small stores in the locality, and two large supermarkets within ten minutes walk.
4 out of 5
by A traveller

A améliorer.

Posted Dec. 11, 2019 on Hotels
Très bon accueil, chambre et sdb très propre, calme; par contre le fauteuil de la chambre ainsi que ceux du salon auraient bien besoin d'être changés car très usagés et inconfortables. Pdj minimaliste ds une cafétéria voisine. Proche de la gare des bus. Pour ma part rapport qualité prix défavorable; on peut trouver mieux.
3 out of 5
by A traveller

Posted Dec. 7, 2019 on Expedia
Un peu vieux ds l'ensemble mais draps propres ainsi que la salle de bain
4 out of 5
by A traveller

Bueno

Posted Apr. 7, 2019 on Hotels
El lugar es muy cómodo y la atención es normal, lo recomiendo.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 6, 2019 on Hotels
5 out of 5
by A traveller

Posted Jan. 3, 2019 on Expedia
ホテルスタッフが、みんなとてもフレンドリーで、気持ちよかった。街の中心部にも近く、レンタカーを駐車するパーキングにも近くて、立地抜群のホテルでした。