Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2019 sur Expedia
Travaux dans les couloirs des chambres, marteau piqueur au bord de la piscine, salle de restaurant cantine et population âgée et anglaise. Tout est en supplément frigo dans la chambre, serviette de piscine
Très cher pour les prestations
par jean
Publié le 24 juill. 2017 sur Hotels
par un voyageur
Publié le 24 juill. 2024 sur Expedia
par un voyageur
Publié le 25 avr. 2024 sur Expedia
Great hotel with good friendly staff who are attentive at all times.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Customer Experience Service Team, Gestion de l’hôtel
Dear guest,Thank you sincerely for choosing Spring Hotel Bitácora as your holiday destination and for taking the time to share your wonderful feedback with us.Warm and kind regards from the entire Spring Hotel Bitácora team.
par un voyageur
Publié le 7 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Customer Experience Service Team, Gestion de l’hôtel
Dear Ms. Helene, We appreciate your time spent in sharing comments regarding your recent stay at our Spring Hotel Bitácora & UP!. Through your opinions we are able to maintain and improve the service we offer. We are sorry to hear that your experience at the hotel was not as expected, as our team works every day to ensure we provide quality service and a memorable experience.We hope you'll give us another opportunity to provide you with a more enjoyable stay. If you decide to stay with us again, please don't hesitate to reach out to our Customer Experience Service team. We'd be more than happy to assist you in any way we can to make your stay more comfortable and memorable.Kind regards, Customer Experience Service Team
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par Customer Experience Team, Gestion de l’hôtel
Dear reviewer,thank you for choosing the Spring Hotel Bitacora & UP! to spend your holidays in Tenerife and for taking the time to give us a nice rating on Expedia.We are happy to see that you enjoyed your stay with us and we look forward to welcoming you again in the near future!Kind regards,Customer Experience Team
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Staff very helpful. plenty of food choice. spotless anx very relaxed hotel
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Coustomer experience team., Gestion de l’hôtel
Dear Susan,First of all, we would like to thank you for trusting us to enjoy your holidays in Tenerife, in our Spring Hotel Bitacora & Up!As for your review, we really appreciate your kind words as we aim everyday to excel in offering our guests the most wonderful holidays experience possible.We hope to be able to welcoming you back soon!
par un voyageur
Publié le 21 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Spring Hotel Bitácora & UP, Gestion de l’hôtel
Dear reviewer, Thank you so much for choosing to stay at our Spring Hotel Bitácora & UP! for your recent visit. We're delighted to have had you as our guest and we're thrilled to hear that you had a wonderful experience.Your feedback is truly appreciated, as it helps us continuously improve and provide even better experiences in the future. We're glad to know that you enjoyed your time with us and found our services to your liking.Once again, we thank you for choosing us and we look forward to welcoming you back in the near future. Our team is dedicated to delivering exceptional service and creating memorable experiences for all our guests.Kind regards,Customer Experience Department
par un voyageur
Publié le 8 nov. 2023 sur Hotels
par un voyageur
Publié le 18 sept. 2023 sur Hotels
