Ratings based on 676 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 19, 2024 on Expedia
Great hotel and the service is fantastic. First time in Tenerife and the hotel is very well located.
Comment from Hotel Management
Jul. 28, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Lyubov,We are glad to read that you enjoyed your stay at Tivoli La Caleta Tenerife Resort, thanks to our service and location.We hope it will be thi first of a lot of visits to the island.Warm Regards
by A traveller
Tivoli, la Caleta
Posted Jun. 20, 2024 on HotelsVery nice hotel, very friendly, newly refurbished
Comment from Hotel Management
Jul. 8, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Paul,It is a pleasure for the entire team to know that you had a wonderful stay at Tivoli La Caleta Tenerife Resort & Anantara Spa. Thank you for your trust choosing us and for taking the time to share your experience. Waiting to welcoming you back in a near future. Warm Regards, Yaiza De La Rosa Rämö, Concierge & Guest Relations Manager
by A traveller
Posted Jun. 16, 2024 on Expedia
Really nice hotel, heated pools and not too far from the beach. We got the half board, plenty of options each night for dinner with different themes. Food was good but some things could be a little better if I were to be picky, like the fries were not really crispy, some potatoes were undercooked. We had the ocean view room which was worth the extra. I liked the evening music. I don’t like loud cheesy entertainment so I enjoyed the chill vibe of the place with simple low key music in the evenings, the violin player one night and on another night the jazz saxophone player were good. It’s a very relaxing environment with also an adult only pool area. I did feel that sometimes the pool music was very loud but found a more secluded place to read. I guess being a non smoker I would prefer that certain areas were non smoker, unless there were and I didn’t see them. Overall, I would recommend this hotel.
Comment from Hotel Management
Jul. 9, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Dragana,Thank you for your trust choosing us for your recent stay in Tenerife,We are glad to know that you really enjoyed your stay with us, Waiting to welcome you back in a near future,Sincerelly,Yaiza De La Rosa Rämö,Concierge & Guest Relations Manager
by A traveller
Posted Jun. 2, 2024 on Expedia
Comment from Hotel Management
Jun. 4, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Julita,Thank you for your trust choosing us for your recent stay in the island.We are happy to know that you enjoyed your stay with us and we hope to welcome you back soon,Best Regards,Yaiza De La Rosa Rämö,Concierge & Guest Relations Manager
by A traveller
Posted May 28, 2024 on Hotels
I really did enjoy my stay. staff were very friendly, The cleanliness of the hotel spot on. The breakfast buffet had tasty meals and pastries. All in all, I would recommend this place and if I was to go back to Tenerife, that’s where I will be staying. My room had a breathtaking view
Comment from Hotel Management
Jun. 4, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Amir,Thank you for sharing your positive experience with us.I am delighted to read that you enjoyed your stay and found our staff to be very friendly, also the fact that you appreciated the cleanliness of our hotel and the tasty meals.Your recommendation means a lot for was and we look forward to welcoming you back on your next trip to Tenerife Best Regards,Julia TenczykGuest Relations
by A traveller
Posted May 7, 2024 on Hotels
Comment from Hotel Management
May 20, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Guest,Thank you very much for your trust choosing us for your recent stay,We are glad to know that you enjoyed your stay with us and we hope to welcome you back in a near future,Best Regards,
by A traveller
Posted Apr. 29, 2024 on Expedia
Had a lovely mini break in the Tivoli hotel in April. It is a beautiful hotel in an ideal location. Gorgeous restaurants are a short walking distance away along the coast on either side. The hotel has a very chilled atmosphere with very friendly staff. Played some golf while there which the staff helped organise. Lovely breakfast in the morning and the Beach Club and Guilty restaurant great options. Plenty of room around the pool. Will definitely be back and would highly recommend.
Comment from Hotel Management
May 6, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Evelyn,We are glad to know that you enjoyed our chilled atmosphere, our friendly staff, our fantastic breakfast and, of course, our restaurants by Olivier Da Costa.Thank you for recommend us and for taking the time to share your experience with us with the rest Expedia users.Best Regards,
by A traveller
Relaxing
Posted Apr. 28, 2024 on HotelsSuch a lovely relaxing stay. Not one for the “brits abroad” crowd. Chilled out and sophisticated vibe. Very comfy bed, big room.. lovely pools (gently heated). Very friendly staff. Excellent cocktails. Would definitely return.
Comment from Hotel Management
May 6, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Eleanor,Thank you very much for taking the time to share your nice experience at Tivoli La Caleta with the rest Expedia users.We hope to have the opportunity to welcome you back in a near future,Best Regards,Yaiza De La Rosa Rämö,Concierge & Guest Relations Manager
by A traveller
Posted Apr. 8, 2024 on Expedia
Comment from Hotel Management
Apr. 10, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Jay,Thank you for choosing Tivoli La Caleta Tenerife Resort for your recent stay in the island,We are glad to know that you enjoyed your stay with us,Best Regards,
by A traveller
Posted Mar. 31, 2024 on Expedia
This hotel has had a remarkable make over, it’s slick modern and very well run for a new hotel. All the staff are all expertly trained and so friendly, making our stay an absolute pleasure. Simone the Italian girl in the bars / restaurants is an absolute asset to the hotel, and also the Spanish lady mana? ( with the short black & red hair!) was hilarious and so fun to be around, In fact everyone looked like they just loved working there! We will be back! But please sort out the pool music! 80’s music with Christmas songs!? Whams last Christmas & Mariah’s all I want for Christmas?? In march ? On a loop for 8 days!!! Brought the caliber down, we did ask reception to investigate but nothing sadly, and had us reaching for our headphones ( hotel cos music would be more fitting for this hotel’s class & clientele!)
Comment from Hotel Management
Apr. 10, 2024 by Yaiza De La Rosa Rämö, Concierge & Guest Relations, Hotel Management
Dear Marco,Thank you for taking the time to share your experience at Tivoli La Caleta Tenerife Resort with the rest Expedia users.We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members, including Simone and Inma whom you mentioned. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Concerning the music, I would like to apologize for the inconveniences caused. The music is essential in our value proposal and we like to take great care of it both, the thread and the live music, dj sessions...we have already fix the list, so Christmas song will be back in December as it must be, thank you very much for your feedback, every review allow us to improve the service we provide.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
