Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
OK til prisen
Publié le 29 juill. 2024 sur HotelsIngen 220v stik i værelset til opladning
Spøjs menu i restaurant, morgenmad fin
par un voyageur
Publié le 12 juill. 2024 sur Hotels
It’s like staying in a museum and being part of the Fortress. It is definitely an experience but may not be for everyone. There are not a lot of comforts. A 2 day stay was just enough.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Parkhotel Terezín, Gestion de l’hôtel
Dear Viktor,Thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you found our historic setting to be an experience in itself and appreciated the unique atmosphere of being part of the Fortress.We understand that our accommodations may not offer all the modern comforts that some guests expect. Your feedback is valuable, and we will take it into consideration as we strive to balance the historic charm of our property with the comfort of our guests.We're glad that your 2-day stay was sufficient for you to experience what we have to offer. If your travels bring you back to the area, we hope you'll consider staying with us again.Best regards,
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Die Rezeption und das Restaurant waren überfordert.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Parkhotel Terezín, Gestion de l’hôtel
Sehr geehrte Skadi,vielen Dank für Ihr Feedback. Wir bedauern sehr, dass Sie den Eindruck hatten, dass die Rezeption und das Restaurant überfordert waren. Ihre Rückmeldung ist uns sehr wichtig und hilft uns, unsere Dienstleistungen zu verbessern.Wir werden umgehend Maßnahmen ergreifen, um sicherzustellen, dass unser Personal besser auf solche Situationen vorbereitet ist und unseren Gästen den bestmöglichen Service bieten kann.Wir hoffen, dass Sie uns in Zukunft noch eine Chance geben und wir Sie von unseren Verbesserungen überzeugen können.Mit freundlichen Grüßen,
par un voyageur
Great value for money. Clean. Nice staff.
Publié le 10 juin 2024 sur HotelsGreat value for the money. Good breakfasts, clean, and friendly staff. Parking is free, walk most everywhere.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Eva, Gestion de l’hôtel
Thank you for your feedback. We really appreciate it and we are glad you enjoyed your stay with us.
par un voyageur
Publié le 28 déc. 2023 sur Expedia
The lady who made my breakfast in the morning was wonderful , but apart from her I didn’t feel the hotel was worth the price I paid. The heating wasn’t very good, the Wi-Fi connection was quite poor, there were no drink making facilities in my room, there was no clear check in area and the restaurant had a very limited menu. Which would have been fine if there were other places around to eat! I wouldn’t have been too bothered if I felt this was reflected in the price.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Parkhotel Terezin, Gestion de l’hôtel
Dear Carly,Thank you for sharing your feedback about your recent stay. We're delighted to hear that you had a positive experience with the lady who prepared your breakfast; however, we regret that other aspects of your stay did not meet your expectations.We apologize for any inconvenience caused by issues such as heating, Wi-Fi connection, the absence of drink-making facilities in your room, and the limited menu in our restaurant. Your comments are valuable, and we take them seriously. We will review and address these concerns to improve our services.We appreciate your candidness, and we assure you that we will strive to provide better value for the price in the future. If you decide to stay with us again, we hope to offer you an improved experience.Thank you for choosing us, and we hope to have the opportunity to welcome you back.Best regards,
par un voyageur
Publié le 29 juin 2023 sur Hotels
par un voyageur
Publié le 16 avr. 2023 sur Hotels
par un voyageur
Publié le 5 mai 2022 sur Hotels
par un voyageur
Discovering Terezin in a friendly way.
Publié le 10 août 2021 sur HotelsNice experience. Friendly welcome. Centrally located.
par un voyageur
Niekada daugiau.
Publié le 31 juill. 2020 sur HotelsAtvykus į kambarį unitaze dar buvo nenuleistas vanduo po paskutinio pasinaudojimo :(
Pusryčiai buvo pateikti pavėluotai, skurdus pasirinkimas ir nemalonus aptarnavimas.
Commentaires de Gestion de l’hôtel
8 août 2020 par Eva, Gestion de l’hôtel
We are truly sorry, that you have not been satisfied in our hotel. We will do our best to provide better service in the future and we will focus cleanliness.
