Note fondée sur 323 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Mathieu de Lyon
Motel sympa dans les bois
Publié le 30 juill. 2016 sur HotelsMotel très sympathique au milieu des bois en bordure de lac. Malheureusement nous n'étions que de passage et n'avons pas pu profiter pleinement de la région.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Alpine Lake Resort, Gestion de l’hôtel
Dear Andrew,Thank you for taking the time to leave a review on Expedia. We noticed that you gave us a one-star rating but didn’t provide any details regarding your experience.We sincerely regret that your stay did not meet your expectations and would greatly appreciate any feedback you can offer. Understanding the specifics of what went wrong allows us to address the issue and make improvements for future guests. Your satisfaction is very important to us, and we'd love the opportunity to make things right.If you're open to sharing more, please feel free to contact us directly at 304-789-2481. We hope to welcome you back in the future and provide a much better experience.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
My stay was excellent. Relaxing and quite
par un voyageur
Publié le 4 sept. 2024 sur Expedia
par un voyageur
Publié le 4 sept. 2024 sur Expedia
par un voyageur
Publié le 3 sept. 2024 sur Expedia
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The ladies at the front desk were great! At check in we were given a lot of very useful information. They told us were everything was, when the lounge and restaurant closed. How to get to the pool and other areas when the front doors were locked.
The staff we had during our dinner were fantastic!! They were supposed to close at 9. We got seated shortly around 8:15-8:20. They were quick at getting our drinks for us. They were crazy busy in the kitchen and it took a while for us to get our food. But being both my husband and I have and are still in customer service we understood the circumstances they were in. We didn’t get out of there until close to 10, but the experience was great!! The ladies were exceptional.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
A
par un voyageur
Publié le 13 août 2024 sur Expedia
The front desk evening staff was rude. The check in and out person was ok, but not offering any info re the facilities. The restaurant servers and food were up to par and better!!! Facilities were very worn out, the stained carpet in the room was not nice. Bed was below ave but not horrible. Golf pro shop person was sweet.
