Ratings based on 134 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 1, 2024 on Expedia
Very well located by lake Kussharo, beautiful scenery from room window on 7th floor. Spacious room, although it needs updating. Window panes need serious cleaning. Housekeeping gave a change of towels but a full dustbin was not cleared, beds not made and teabags were not replenished.
by A traveller
Posted Sep. 15, 2024 on Expedia
Friendly staff and great location, with many complimentary offers !
by A traveller
Posted Sep. 14, 2024 on Expedia
The lake view is excellent.
by A traveller
Posted Sep. 1, 2024 on Expedia
The hotel is located at a quiet place alongside the lake, while you could not reach the lake beach there was no beach there. The staff were very friendly, but the carpet in our room is very dirty. We booked a lake view room but couldn’t see the lake just the trees(maybe the room is in the lower level)
by A traveller
Posted Jul. 1, 2024 on Expedia
It is a bit out of the way (you would prob need to drive here which is prob why we thought it was mainly for coach tours) but for a large and well appointed hotel it was remarkably good value for the room itself (which was well appointed with lovely bathroom). We chose not to have breakfast or dinner here as that seemed expensive so made do with what we picked up earlier at a conbini on the way here :). There was a nice games area in the hotel basement and we played some table tennis there. It was a 2 minute walk to the lakeside at the back of the hotel and the view is stunning We were happy we stayed here.
by A traveller
Posted Jun. 6, 2024 on Hotels
by A traveller
Posted Jun. 3, 2024 on Hotels
by A traveller
Posted May 24, 2024 on Hotels
by A traveller
Posted Sep. 7, 2023 on Expedia
The window view is marvellous and beautiful for those who love nature. The only down side is there were dead bugs stuck on the window exterior and it affected slightly on the viewing experience.
by A traveller
Posted Aug. 20, 2023 on Hotels
