Note fondée sur 328 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par ss, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 16 oct. 2023 sur Expedia
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
7 oct. 2024 par ss, Gestion de l’hôtel
Thank you for being our guest!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
I attempted to get a refund prior to our stay because the hotel was a little far from the venue of the wedding we were going to. We were told no refund. We decided to just make it work rather than lose our money and arrived the check in a little after midnight. We had three people in line in front of us all being told the same thing, there were no more rooms- they had overbooked themselves by 6 rooms for that night. We waited in a line of angry people trying to figure out what to do with themselves for 45 minutes before it was our turn to talk to someone. We were told we could sleep in a room that had an ozone machine running that was previously thought to be unavailable, that everyone in front of us had turned down, and that we would be refunded for our trouble. We have yet to be contacted about the refund. I believe the girls in the front did their best, and were put in an unfortunate situation, and i did appreciate their attempts to accommodate us. If i had been given the refund on my first request, this all could have been avoided. I found the whole situation very unprofessional.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par ss, Gestion de l’hôtel
Thank you for letting us know. We are very sorry for the issues you encountered. We will pass this information to our managers in order to make improvements in service. We will have someone contact you about your refund.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
When we arrived there appeared to be two young women trying to run the entire hotel, including checking people in and serving customers at the attached bar. They were helpful and patient but the hotel was understaffed and the lines were long. We tried to pay for some snacks and were told to just take them because of the length of the line. The hotel itself was clean and quiet and very nice.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par ss, Gestion de l’hôtel
Thank you for your feedback! We hope to see you again!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Awesome service
Commentaires de Gestion de l’hôtel
3 oct. 2024 par ss, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Just spent an overnight. Convenient to highway. Clean and quiet.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par ss, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Nice everything
Commentaires de Gestion de l’hôtel
2 oct. 2024 par ss, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur
Great place.
Publié le 2 oct. 2024 sur HotelsWe had a very clean comfortable room for our 1-night stay on the road.
The gentleman at checkin was very kind and friendly; no complaints to at all.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par ss, Gestion de l’hôtel
Thank you for staying with us!
par un voyageur de Minot
Publié le 1 oct. 2024 sur Expedia
Normally happy with this hotel, been here several times. Disappointed in welcome and room was not stocked well for two days
Commentaires de Gestion de l’hôtel
1 oct. 2024 par ss, Gestion de l’hôtel
Thank you for letting us know. We hope you visit again for a warm welcome!
