Ratings based on 591 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 24, 2024 on Expedia
Comment from Hotel Management
Nov. 10, 2024 by Assistant GM, Hotel Management
Thank you for your 4 out 5 we do strive to be the best and hope that you come back so we have the opportunity to get that 5 out of 5
by A traveller from Manchester
Posted Sep. 21, 2024 on Expedia
Good location. Friendly staff.
Comment from Hotel Management
Sep. 23, 2024 by General Manager, Hotel Management
Dear Daniel,Thank you for staying with us at Holiday Inn Texarkana Arkansas Convention Center. We're delighted to hear our convenient location and the hospitality of our team made a positive impression during your stay. Providing a welcoming atmosphere in a convenient setting is a priority, and feedback like yours reinforces that commitment. We look forward to welcoming you back for another enjoyable visit.
by A traveller
Posted Sep. 3, 2024 on Expedia
by A traveller
Posted Jul. 26, 2024 on Expedia
by A traveller
Posted Jul. 25, 2024 on Expedia
Very comfortable and clean environment. Staff was very friendly.
Comment from Hotel Management
Jul. 27, 2024 by General Manager, Hotel Management
Dear Chasity,It was our pleasure to provide you with a comfortable and refreshing stay at Holiday Inn Texarkana Arkansas Convention Center. We are glad to know you found your room to be clean and our staff to be friendly, and we thank you for the time you took to share this review. We hope to welcome you back soon!
by A traveller
A Good Overnight Stay
Posted Jul. 20, 2024 on HotelsA typical Holiday Inn that is reasonably up to date, clean, and quite serviceable. They're a reliable place to stay on a trip.
Comment from Hotel Management
Jul. 22, 2024 by General Manager, Hotel Management
Thank you for your feedback. We're pleased you found our hotel to be reasonably up-to-date, clean, and reliable for your trip. We look forward to welcoming you back to Holiday Inn Texarkana Arkansas Convention Center on your next stay.
by A traveller
Posted Jul. 16, 2024 on Expedia
by A traveller
Posted Jul. 15, 2024 on Expedia
by A traveller
Posted Jul. 14, 2024 on Hotels
Check in was long but not the fault of the staff but credit card acceptance program … it was not reading any card even when keyed in. Staff was great!
Comment from Hotel Management
Jul. 16, 2024 by General Manager, Hotel Management
Dear Debbie,Thank you for being our guest and sharing your kind review. We truly appreciate your understanding of the concerns while checking in, and thank you for highlighting the wonderful service of our team. It would be a pleasure to welcome you back to Holiday Inn Texarkana Arkansas Convention Center whenever you're back in our area.
by A traveller
Posted Jul. 11, 2024 on Expedia
We are from Houston traveling to Memphis for a baseball tournament. Our entire team has been wiped out from Hurricane Beryl so we decided to leave a day early and stop halfway. We unfortunately picked this hotel. From the time we arrived last night (9pm) the staff has been nothing but rude to us. Our boys and us were in the lobby talking catching up. They are 13 so a little loud. The lady at the front desk was constantly telling us to hush. Later the kids went to the room and another kid not with us had been ringing door bells.
She followed our kids up to the 2nd floor and marched around until they came out to get on to them. We let her know what the situation was and she said “we were just talking about that”
This morning my kids got off the elevator before me and another women told them they couldn’t be down there without an adult.
We were scolded at breakfast for not having our card case.
I was scolded for asking about the Wi-Fi because it wasn’t working.
It’s just miserable. I’ve never seen such a grouchy group of workers.
Fortunately for us and them we are checking out today
Comment from Hotel Management
Jul. 12, 2024 by General Manager , Hotel Management
Dear Mattie,We appreciate the opportunity to have you stay with us, and we thank you for taking a moment to share your comments. Providing exceptional hospitality is our top priority, so we're disappointed your experience was not what it should have been. We'll discuss your remarks with our staff to ensure our high standards are being upheld. We are grateful for your time and wish you well as your travels continue.
