Note fondée sur 433 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
80 % des clients le recommandent
3,2 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Expedia
Room 210 has bed bugs
1 sur 5
par un voyageur

Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Damon, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
2 sur 5
par un voyageur

Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kystal, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rafael, We are glad you enjoyed your stay!Maz K.#Team6
1 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Hotels
We had to move from our original room because the television did not work. After being moved next door, the on duty clerk had to demonstrate on how to open the door from the outside because it stuck so bad. Fortunately, we had no plans on leaving that evening and stayed inside. Once in the room, we realized the towels were clean but stained and the bed covers had burn holes in a non-smoking room. The wooden television mount was broken and the television hung tilted on the wall. Later that evening, we killed two cockroaches and two crickets in the room. The next morning we presented those issues, and the bugs, to the on-duty clerk and ask that the manager call us at his earliest convenience so I could lodge a complaint before placing this review. They never called....
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Donald,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 sept. 2024 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 sept. 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Charlisa, Thank you for the awesome rating! Natalie #Team6
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Hotels
It was a good stay and I would recommend others
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Charlisa, Thanks for your review, we really appreciate the support. Natalie #Team6