Note fondée sur 412 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
À éviter
Publié le 1 oct. 2016 sur HotelsAccueille sympathique mais la chambre avec des mauvaise odeur , le petit déjeuner il y avais plus rien! Juste pour passer la nuit sur un road trip ça peu aller
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The room was nice and clean and the staff was excellent
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Dexter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TEXARKANA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our room to be nice, clean and our staff to be excellent prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TEXARKANA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 27 sept. 2024 sur Expedia
It’s a bad area but great place to stay
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Jeyshon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Texarkana. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our great location to stay. You indicated that you were unsatisfied with the bad area. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRedroof ManagementRediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
They have remodeled the rooms much nicer
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear Janice,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN TEXARKANA. It was great to read that you were pleased with the upkeep of our property, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TEXARKANA and I were saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Expedia
I liked the staff very nice could have been cleaner bathroom and floor but otherwise not bad at all
par un voyageur
Publié le 7 sept. 2024 sur Expedia
George was very kind and took care of things. I even saw him in the morning cleaning a room. The property is safe. The room was clean. No bugs, tv worked great with good selection. Shower was hot and towels were clean. What more could a person ask for?
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Mr.,Thank you for taking the time to write a review of your stay at the RED ROOF INN TEXARKANA. I am happy to hear that the tv worked great and the property felt safe. You also mentioned that you were pleased with our clean room and towels along with our kind member of staff named George. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Hello Buddah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TEXARKANA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
The service was great but the room smelled like mildew from the a/c and the tv didn’t work. It also smelled very strong from past smoking.
Commentaires de Gestion de l’hôtel
30 août 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear DeAshleigh, Thank you for your review following your stay at Red Roof Inn Texarkana. I am happy that our great services pleased you. However, you stated that the TV didn't work, the smell described was less than satisfactory and the other listed issues hindered your stay. I have shared your comments with management.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
