Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,4 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
O. K,
Publié le 1 déc. 2023 sur HotelsPersonnel courtois , chambre propre.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Manager, Gestion de l’hôtel
Hello André,Nous vous remercions d'avoir choisi notre hôtel pour votre séjour et d'avoir pris le temps de partager votre expérience. Nous sommes ravis de savoir que vous avez apprécié l'amabilité de notre personnel et la propreté de votre chambre. Votre satisfaction est notre priorité et nous espérons avoir l'opportunité de vous accueillir à nouveau lors de votre prochain voyage.
par un voyageur
Publié le 22 déc. 2024
Commentaires de Gestion de l’hôtel
22 déc. 2024 par Manager, Gestion de l’hôtel
Hello Rena,We're sorry to hear that your experience was not up to standards. Please feel free to reach out to us with any feedback from your stay. We value your insights and would appreciate the opportunity to address any concerns you may have had.
par un voyageur
Publié le 2 déc. 2024
There was a party on our floor doors slamming up to 11:00 pm. When I complained it soon ended. There was loud music coming from something down the hall from the lobby. The entire hotel needs some paint. The lady who tended the breakfast area was too busy on her phone to keep supplies stocked. She even handed a customer a mop to clean up a spill. Over all I would not use this hotel again. I’m questioning whether to use a Wyndham again. The tables in the dining room were terrible 3 of them were bare plywood.
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Manager, Gestion de l’hôtel
Hello Rena, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and rest assured, we will address these concerns with our team for improvement. We appreciate your candid comments and hope you give us another opportunity to exceed your expectations in the future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amanuel,We are stoked to hear that you had such a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Patrick,We're thrilled to hear you had a wonderful stay at our hotel! We hope to welcome you back soon for another exceptional experience with us.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The hotel is falling apart. Our room furniture has mold all on it. The tub was dirty. The elevator seemed on its last leg. Spoke with other guests and they had similar experiences. The pool and hot tub are not open. I will say that the bed was not uncomfortable and the staff were friendly.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind words about our staff and comfortable beds. We encourage you to reach out to our management team directly to address your other concerns in detail. We value all feedback to enhance our guests' experience.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello David,Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.
par un voyageur de de Kalb
Publié le 22 sept. 2024 sur Expedia
How many floors it had
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth,Thank you for your feedback. For specific details such as the number of floors, we recommend reaching out to our management team for accurate information. Your satisfaction is important to us, and we appreciate your input to help us improve our services.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello James, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any specific feedback you'd like to share. We strive to continuously improve for our guests' satisfaction.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Diana,We are thrilled to hear that you had a fantastic stay with us! We hope to welcome you back soon for another top-notch experience.
