Note fondée sur 126 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
It was nice
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Samantha,Thank you for the excellent rating!! Maz K.#Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Anthony,Thank you for the amazing review!Maz K.#Team6
par un voyageur
do not stay here
Publié le 29 juill. 2024 sur HotelsThe pictures do not portray the real looks of the ugly place and the service was horrible. the room was short of towels and went to the front desk to ask for 1 more and the lady was annoyed by my question and said she had no more towels. Definitely not worth the $150
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Virginia, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us.Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Natalie #Team6
par un voyageur de Garland
Publié le 24 juill. 2024 sur Expedia
par un voyageur
Publié le 18 juill. 2024 sur Expedia
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Staff was great. Room was surprisingly beautiful but can see a lot of patches from work done. Didn’t sleep well, probably just me. Over all will defy make this my go to for all cruises
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Christina,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Raul,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The bed was terribly uncomfortable, no breakfast, pool not open, housekeeping pushed themselves into the room after being told we were fine and didn't require anything. I checked out a day early. I was completely appalled by their audacity and intrusiveness.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Nikkole, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay.Once again, we extend our sincerest apologies for any inconvenience caused.Natalie #Team6
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jennyne,Thank you for rating your stay.Maz K.#Team6
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Maria,Thank you for the amazing rating!! Maz K.#Team6
