Note fondée sur 129 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The chair and foot stool in room were dark with dirt. Ice machine has been broken for 3 years . The train 3 times a night was not great either
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Lisa, Gestion de l’hôtel
Hi, Guest! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
par un voyageur
Publié le 9 sept. 2024 sur Expedia
par un voyageur
False advertising
Publié le 2 sept. 2024 sur HotelsThey will charge you another $9.75 upon arrival. Absolutely ridiculous. Non-refundable rate so you're trapped in to paying that.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Joey, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Jarrod! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Tim, Gestion de l’hôtel
Hi, Cassandra! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely, we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur de Fort Collins
Publié le 18 août 2024 sur Expedia
Great room for the price
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hey, Rebecca! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Lisa
par un voyageur de Palm Springs
Publié le 17 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hi, Thomas! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa
par un voyageur
Crappy and freaky attitude from the clerk.
Publié le 17 août 2024 sur HotelsThe clerk was ruid, it was hot in the lobby. My co worker ask him if he has ac. He said he turned it off and that he does what he wants and the guest dont tell what to do. Followed us around watching what we were doing. Piss poor attire. No TV in the rooms, explanation was overcast whether. I have direct TV at home, mine works during overcast whether. Would not recommend.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Apologies for the inconvenience caused, Ronnie! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa
par un voyageur
Publié le 31 juill. 2024 sur Expedia
It was a nice room and clean, but a lot of the building was broken. Nothing serious. The ice machine was out of service (OOS). So was the vending machine; Several lights flickered; certain entrances were blocked.
Commentaires de Gestion de l’hôtel
5 août 2024 par Barbara, Gestion de l’hôtel
Pleased to hear your kind words of gratitude, Darby! We are going to do our best to never fail to impress you every time. Regards, Barbara
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Tim, Gestion de l’hôtel
Hi! Thank you for your rating and your valuable input. We have explained this to our related team in order to ensure a relaxed and enjoyable stay in the future. Regards, Tim
