Note fondée sur 287 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Dirty room but unable to move as fully booked with wedding reception. We did ask!. Shower did not work, no cold water from the bathroom sink. I actually had to clean the room of cobwebs and a spider which was clearly visible upon entry to the room! No room service on the 2nd day (when we were ourselves going to a wedding) so we only found this out when we returned at 12.30am. No receptionist on leaving so no-one to complain too either. Reception was rarely manned and when it was, staff were not too friendly! Young girl served us breakfast on B/H Monday was very pleasant though! We would not stay here again...and actually feel we have been robbed!
par un voyageur
Publié le 23 août 2024 sur Hotels
Rooms not that good, mould around bath and breakfast was not good.
par un voyageur
Publié le 23 août 2024 sur Hotels
par un voyageur
Publié le 14 août 2024 sur Expedia
I can identify with many of the bad reviews listed. I have stayed here several times in recent years because it is convenient for family visits - there is no other option in the center of Thame. The staff do their best but the impression is of disinterested owners who are happy to run the place into the ground for the sake of profit. I get the impression that the place is understaffed and that the staff are given little/no authority to resolve issues. Arrived at check in time to be greeted by a sign saying “call this number if reception is unattended”. No one answered the phone. The other couple waiting to checkin went to the restaurant and were told that someone would be along soon. 15 mins later someone did arrive to tell us the rooms weren’t ready yet. Our room was fine but had a smashed electrical socket at the vanity table with live electrical wires exposed - lethal. Surely the cleaners would have noticed and reported it? It’s really run down and it’s obvious that minimum money is being spent on maintenance and repairs. Staff as friendly and as helpful as they can be.
par un voyageur
Acceptable
Publié le 8 août 2024 sur HotelsConvenient for Thame town centre, but overall the hotel is poor compared to others on the outskirts of the town.
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Hotels
Lovely room well decorated and a fan in the bedroom was very welcome food was great but very limited on choice
par un voyageur
Publié le 23 juill. 2024 sur Expedia
par un voyageur
Publié le 22 juill. 2024 sur Expedia
