Note fondée sur 554 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de Bruxelles
Très bel hotel avec un super restaurant
Publié le 2 févr. 2016 sur Expedia
Pour : La cuisine , la chambre , le spa
Contre : Remise d une facture au départ même si réservation par internet car c est utile pour les frais comptables
Emplacement : Quartier calme
Très bon séjour , chambre confortable , spa agréable et cuisine délicieuse au restaurant , parking spacieux et gratuit , bref je recommande cet établissement à tous.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Operations Manager , Gestion de l’hôtel
Dear Gareth ,Thank you for your stay and the score you given. We hope your stay was pleasant and we look forward to seeing you again .
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Operations Manager , Gestion de l’hôtel
Dear Iris,Thank you for your stay and the score you given. We hope your stay was pleasant and we look forward to seeing you again
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Room got no ac, no telephone, no working shower, left within 30 mins of arriving,m to another better hotel
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Operations Manager , Gestion de l’hôtel
Dear Mr Singh,Thank you for your feedback.All our deluxe rooms are equipped with the amenities you mentioned, including air conditioning, a telephone, and a fully functioning shower. We are sorry to hear that you experienced any issues during your stay. Had we been informed at the time, we would have been more than happy to assist or offer an alternative room to ensure your comfort..
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Operations Manager , Gestion de l’hôtel
Thank you for your stay and the score you given. We hope your stay was pleasant and we look forward to seeing you again
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Lift was out of order, no mention of this at check-in, only discovered when we wanted to use it, so we had to use the stairs.Wouldn't normally have been an issue but I'm suffering with a bad back at the moment, so we had to lug our bags up to the second floor.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par The Regency Park Hotel , Gestion de l’hôtel
Dear Rob,Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced with the lift during your stay. I understand how frustrating it must have been, especially given your current back issues.We strive to keep our guests informed, and I’m sorry that the lift's status was not communicated at check-in. Your comfort is important to us, and we appreciate your understanding in this matter.If you decide to stay with us again, please let us know if you require assistance with your luggage, and we will be more than happy to help.Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with a better experience in the future.Best regards,Manohar ShettyFront of House ManagerThe Regency Park Hotel
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Spacious clean room. Very Good breakfast. Friendly staff. Good value.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par The Regency Park Hotel, Gestion de l’hôtel
Dear Robert,Thank you for taking the time to leave a review and for your kind words! We’re thrilled to hear that you enjoyed the spacious and clean room, as well as our breakfast offerings. Our team works hard to ensure all our guests feel welcomed and valued, so your recognition of our friendly staff means a lot to us.We hope to welcome you back soon for another great stay!Best regards,Reception
par un voyageur
Could happily have stayed longer
Publié le 25 sept. 2024 sur HotelsStayed one night, very pleasant. Good sized room, good breakfast, nice pool/jacuzzi. Staff were friendly and helpful.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par The Regency Park Hotel, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We’re delighted to hear that you had a pleasant stay with us and enjoyed the spacious room, breakfast, and our pool and jacuzzi facilities. It's great to know our staff made a positive impact on your experience with their friendly and helpful service.We hope you’ll consider staying with us again in the future—there’s always more to enjoy!Best regards,Reception
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great place to stay if in the area, staff are great and a very enjoyable stay
Commentaires de Gestion de l’hôtel
29 sept. 2024 par The Regency Park Hotel, Gestion de l’hôtel
Dear Steven,Thank you for your fantastic review! We’re thrilled to hear that you had such an enjoyable stay with us and that our staff made a positive impression. It’s wonderful to know you consider us a great place to stay in the area.We look forward to welcoming you back in the future!Best regards,Reception
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great place to stay and staff are attentive. Will go back next time in the area
Commentaires de Gestion de l’hôtel
29 sept. 2024 par The Regency Park Hotel, Gestion de l’hôtel
Dear Steven,Thank you for your great review! We’re pleased to hear that you enjoyed your stay and found our staff attentive. It’s wonderful to know that you plan to return the next time you’re in the area.We look forward to welcoming you back!Best regards,Reception
