Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location/space but some missing pieces
Publié le 15 oct. 2024 sur HomeAwayOverall was a beautiful space very comfortable and close to the village. Some things I found a little frustrating was very delayed communication with no straight answers from the host was all automated or other names answering questions. Pros were location, clean, nice neighbourhood, most amenities but some missing. Cons step is still broken in front, fire place does not work, very poor communication, no hangers, no hair dryer, no basic kitchen items such as cooking oil, water jug, salt and pepper looked like were left behind by other guests. For the price of the unit and stays in other places I expected more than next to nothing. The shuttle link did not work so did not get to use it. Overall as I said was a nice space but needs some upgrades for the prices they charge especially for the cleaning which was almost double the per night fee.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par VrboOwner, Gestion de l’hôtel
We are glad to know that you enjoyed your stay with us. We sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We do hope we will have another chance to host you.
par un voyageur
Beautiful Townhome
Publié le 30 août 2024 sur HomeAwayNothing really bad to say but will point out a few notes. Additionally the communication with the host was excellent.
There were ant issues in the kitchen.
No hair dryer but not the end of the world.
Back screen door came off its wheels.
The house as noted is beautiful, just echo's a lot so you can hear noises through out.
Perfect spot with the pool behind us and less than 5 minute ride to Blue Mountain.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Steve, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!
par un voyageur
Very nice property
Publié le 19 août 2024 sur HomeAwayVery nice property! The only upgrade needed is too front porch steps. Pool right in back could not have been closer!
par un voyageur
Ski Weekend
Publié le 11 févr. 2024 sur HomeAwaySpacious and comfortable. Convenient to the Village. Would return.
par un voyageur
Great stay!
Publié le 4 févr. 2024 sur HomeAwayThe condo was perfect for our stay in Collingwood.
Very spacious and clean. Terrific service as well when we had an issue getting the fireplace to work, but they were there within 20 minutes to help us out.
Also they were amazing with returning an item we forgot after we checked out!
Would definitely stay again.
par un voyageur
Lovely place
Publié le 22 oct. 2023 sur HomeAwayCheck in was easy, communication was great, pictures depict place accurately! Thanks for a great stay!
par un voyageur
Weekend Golf Getaway
Publié le 30 juill. 2023 sur HomeAwayBeautiful home in a fabulous location. Spacious and great for gathering. Highly recommended and we will definitely return.
par un voyageur
Publié le 13 févr. 2023 sur Expedia
The space was beautiful! Perfect for familes and large groups. The only thing was that the cleaners forgot to take away the garbage from the previous group. We had notified the property upon check in. They said they would get someone onsite to remove it as soon as possible but then no one ended showing up. We only stayed for the weekend, so it wasnt a big deal but I had already checked out when they told me someone was available to pick up the garbage - was too late by then. Other than that, the stay was great.
par un voyageur
Absolutely fantastic
Publié le 6 nov. 2022 sur HomeAwayThank you we will definitely book again!
par un voyageur
Excellent
Publié le 5 août 2022 sur HomeAwayClean, spacious, great location (near the Blue Mountains Village.
