Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cozy and stylish
Publié le 5 sept. 2022 sur HomeAwayA cozy getaway with style. Loft almost feels.like a seperate bedroom.
par un voyageur
Publié le 13 oct. 2021 sur Expedia
The place was well put
Inviting, spacious and most of all it has two bathrooms.
par un voyageur de Woodbridge, ON
Easy Efficient and Relaxing
Publié le 15 juill. 2021 sur HomeAwayWe have been coming up to Blue Mountain for years... this was the first time we stayed at your property and although the weather wasn't the best the day we arrived and the day we left it was a wonderful experience after all! The place was clean and tidy. Instructions for getting to the property were very easy to follow. Will definitely book again.
par un voyageur
Great
Publié le 10 juill. 2021 sur HomeAwayJust as advertised
par un voyageur
There was a pile of dirt on the air conditioner. Moldy hard coffee in the maker, garbage in dresser
Publié le 8 juill. 2021 sur HomeAwayDoors didn’t open until exactly 4pm while it was pouring rain. There was dirt piled on the AC unit, the fridge door wouldn’t stay closed once opened. Couldn’t use the coffee maker because it was full of hardened gross coffee grinds from probably several months ago. There was beer boxes shoved behind the dresser. The cleaning fee that is charged with the booking clearly isn’t being used. For what I was charged plus the cleaning fee I expected better.
Commentaires de Gestion de l’hôtel
9 juill. 2021 par VrboOwner, Gestion de l’hôtel
Hi Melanie
I am sorry to hear you had such an unpleasant experience. That’s certainly not the standard that we strive for, and not the experience we want to give our guests. Our door locks are time controlled so that we can give each guest the security of knowing they are the only ones with a code to get in, I do apologize that what we hope gives guests an added sense of security negatively effected your stay.
In terms of the cleanliness all I can say is that I’m sorry. You certainly shouldn’t have found the property in that condition, that’s well below the standard we expect.
Ian
par un voyageur
Publié le 6 sept. 2020 sur Expedia
par un voyageur
Good location but old loft
Publié le 20 juill. 2020 sur HomeAwayThe lofts are well situated but the building, furniture are well used and old. The carpets and furniture are well worn. Booking the place was confusing. One has to go through Vrbo then property rental management websites. To finalize the booking we had to call both Websites. The process took several days.
Commentaires de Gestion de l’hôtel
20 juill. 2020 par VrboOwner, Gestion de l’hôtel
We are sorry for the challenges you experienced completing the online pre-check-in and have already taken steps to resolve the very specific challenges you encountered. As we discussed on the phone it was simple matter of the file type being incorrect. We do hope you enjoyed your stay otherwise.
Ian
