Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A beautiful place to stay with outstanding service
Publié le 15 nov. 2023 sur HotelsWe stayed at Hogs Hollow for two nights whilst driving the garden route and we loved our stay.
Our room - no 17 (or rather suite) was stunning. Breathtaking views from our private veranda and a spacious room with living area and large bed, and not to mention a wood burner that was freshly laid each day kept those chilly nights away.
But most of all the exceptional service was what made our stay. All the staff were very friendly and went above and beyond! Nothing was too much trouble, and when asking what we were up to for the day or for dinner flagged things like tide times to be aware of or whether somewhere was closed. We were also delighted by the daily car clean.
The weather wasn’t kind enough for us to use the pool but the pool deck was great and we used the sauna.
Breakfast was also delicious. A large continental selection with homemade goods accompanied by a hot dish of our choosing.
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Online Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay at Hog Hollow. We are thrilled to note that you had an excellent stay and enjoyed the facilities we have to offer. We look forward to welcoming you back, hopefully in the near future. Kind regards.
par un voyageur de Calgary
Publié le 28 janv. 2020 sur Expedia
It is a beautiful property and well thought through. The only problem is that the infrastructure seems to break down a lot and the staff don’t seem to handle it well. On our second day we had no electricity for the afternoon. When they tried to fix it we were left with no water. Then they managed to get cold water. Next they arranged for us to shower in another unit. They had to be reminded to bring us a key for that room. That evening when the turn down staff came they took the key. We did not notice until the morning when we needed to have a shower. We must have gone to the front desk 6 times to deal with the issue. We had a plane to catch the next morning so this just added to the stress. They offered us a bottle of wine as compensation but we were getting on a plane so it was no use to us.
The food was generally good but for some reason the salads we ordered on the second night were not edible.
par un voyageur de pittsburgh pa
Publié le 27 janv. 2020 sur Expedia
We had such a great experience here... the staff is amazing so welcoming and friendly we went with our 2 young children and they were so great with them.. would recommend this place to anyone with children. Also if you go you must do the champagne tour with mark he’s fantastic!
Commentaires de Gestion de l’hôtel
27 janv. 2020 par Jo, Gestion de l’hôtel
Thank YOU so much for coming to stay with us, it really was a pleasure meeting you all and thank you for the positive feedback. Come back soon!!
par un voyageur
Publié le 11 oct. 2019 sur Expedia
Beautiful setting with wonderful friendly, helpful staff.
par un voyageur de Surrey
Publié le 28 janv. 2019 sur Expedia
Our second visit to Hog Hollow and it was every bit as enjoyable as the previous one. Very much enjoy the friendly staff approah and the style of the place.
Commentaires de Gestion de l’hôtel
29 janv. 2019 par Jo , Gestion de l’hôtel
Oh thank you so much!! So pleased you had a lovely stay with us!
par un voyageur
Homely vibe in the forest with super service
Publié le 12 déc. 2018 sur HotelsWe stayed at Hog Hollow for one night as wanted to experience another side of Plettenberg. It’s got a real jungle/forest vibe in the hills. We arrived really early but they let us check in straight away which I loved and also gave us lots of suggestions on things to do. Our room was cosy, nicely decorated, lovely log fire. If I was being really penickity Id say it had a slightly musty smell but I think this is just a by product of location and it went with the fire burning. They helped us do a walk through the forest (wear insect repellent if you do this!) and then picked us up after which was handy. Service was really good all round. The staff even washed our car for us which was greatly appreciated!
Lovely pool to recline by looking out into the forest and then we did the in-house set menu in the evening which was lovely too.
Great stay for a night or two.
Commentaires de Gestion de l’hôtel
18 déc. 2018 par Jo Melton Butler, Gestion de l’hôtel
Thank you so much for the feedback. Really pleased you had a good stay with us.
par un voyageur de Hillsborough, UK
Publié le 3 déc. 2018 sur Expedia
The location is fabulous and the deck area above the pool with the fire pit is amazing.
The food and hospitality are exemplary and the whole experience is very relaxing .
the hotel is well located for exploring the wider area and there is plenty to see and do.
Commentaires de Gestion de l’hôtel
18 déc. 2018 par Jo Melton Butler, Gestion de l’hôtel
Thank you for the lovely comments! That is such good news.
par un voyageur
Romantic lodge with great views.
Publié le 1 août 2018 sur HotelsLarge and nicely decorated room. Wonderful communal terrace with log fire in the evening. Good food. Close to plattenburg bay, and plenty of local activities. And the pineapple soap in the room was good enough that we went to the producer to buy more.
But this is fully reflected in the price, and for a premium venue there were occasional glitches, like poor quality roibush tea, and cups that had not been pre-heated so it cooled quickly. And while the lack of wi fi in rooms was probably a selling point originally, with today’s connected world it is a pain.
But overall, would recommend.
par un voyageur
Publié le 5 mai 2018 sur Expedia
A hidden treasure, lovely setting with fantastic views across the forest from your room, breakfast terrace and swimming pool. Staff are so friendly and helpful. Great position for lots of different things to do and see. My 2nd visit and was as excellent as first.
Commentaires de Gestion de l’hôtel
8 mai 2018 par Jo, Gestion de l’hôtel
Thank you SO much! Wonderful to have you back with us. Hopefully we'll see you again soon.
par un voyageur
Excelente hotel na montanha
Publié le 24 déc. 2017 sur HotelsExcelente hotel. Pouco a fazer nas redondezas, precisa pegar o carro e ir longe. Mas o hotel é bastante confortável e equipe muito atenciosa.
