Ratings based on 225 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 28, 2024 on Hotels
We had a lovely experience stay but there are a few things that could be worked on. Overall it was very nice.
The breakfast was delicious and very fresh. it was European style but still very nice. The beds were very comfortable and it was within walking distance of some lovely bars and restaurants.
The reception opening hours says 8.00am - 7.00pm but on both days there was no one there at times during the allotted reception time. Yesterday the reception was all locked by 6.30pm. This was one small item but it didn't take away from our overall stay.
by A traveller
Posted Aug. 20, 2024 on Hotels
by A traveller
Posted Jul. 29, 2024 on Hotels
by A traveller
Posted Jul. 23, 2024 on Hotels
by A traveller
Posted Jul. 10, 2024 on Expedia
Terrific property, well situated. Will stay here again
by A traveller
Excellent hotel
Posted Jun. 13, 2024 on HotelsEverything about this hotel is exceptional. The room is very large and has a sofa also in it; the mattress is fantastic, the location is in the middle of the center of Leiden and the breakfast was very nice. I would definitely come back to this hotel on my next trip.
by A traveller
Posted Jun. 12, 2024 on Hotels
by A traveller
Fabulous hotel!
Posted May 29, 2024 on HotelsOur experience here was amazing! We were upgraded to the Presidential Suite at no extra charge (and didnʻt even ask for the upgrade!) and the suite was truly luxurious! It is located near the university, right in the middle of the area we wanted to explore, so it was perfect.
by A traveller from Glasgow
Posted May 12, 2024 on Expedia
The room was beautiful as was the bathroom. The shower and bath were unsafe for older people- no grab rails on a slippery floor. Also no pegs in bathroom to hang things on.
The sound deadening was very poor and disturbing from the room above. Breakfast inflexible in timing. Expensive for what it is.
by A traveller
Posted May 8, 2024 on Expedia
Our room was beautiful with three huge windows overlooking the canal. Leiden was a lovely university town with lots of good restaurant options. My husband is a cyclist, and was pleased with the ease of renting an electric bike from Easyfiets and it was easy to navigate the region with the Dutch bike routing system. Perfect temperature for biking and no rain the first week of May! Very kind and helpful staff—especially Anna who cleaned our room!
