Ratings based on 415 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 21, 2024 on Expedia
Exactly where you want to be situated for exploring Delft.
Comment from Hotel Management
Oct. 15, 2024 by Janine C, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that our location was perfect for your exploration of Delft. We strive to provide our guests with a convenient base to discover the city. We hope to welcome you back soon for another enjoyable stay!Kind regards,Janine CHampshire Hotel Delft Centre
by A traveller
Posted Sep. 16, 2024 on Expedia
Pretty basic and a bit tired, with an odd music theme in the whole hotel (including the rooms).
Staff were really lovely and very responsive - especially the housekeeping staff who turned the double bed into the twin beds we had booked.
It's fine for a bed for the night but just don't expect nice touches like comfy beds, conditioner, USB sockets or nice lighting.
I'd also give the breakfast a miss. It's poor and there are much nicer options for the same price in the main square.
Comment from Hotel Management
Oct. 15, 2024 by Janine C, Hotel Management
Dear Guest,Thank you for your feedback. We appreciate your kind words about our staff, especially the housekeeping team. We're sorry to hear that the room decor and breakfast did not meet your expectations. Your comments are valuable, and we will use them to improve our guest experience.We hope to welcome you back for a better stay in the future.Kind regards,Janine CHampshire Hotel Delft Centre
by A traveller
Posted Jul. 25, 2024 on Hotels
by A traveller
Posted Jul. 25, 2024 on Hotels
by A traveller
Posted Jun. 7, 2024 on Expedia
Wish hotels provided washcloths! The scrambled eggs seemed premix, wish bacon was crisper. Excellent hotel, I had a city view, short walk to the train station, lovely area, lovely people.
Comment from Hotel Management
Jun. 11, 2024 by Janine C, Hotel Management
Dear Guest,Dear [Guest's Name],Thank you for your feedback and kind words about our hotel. We appreciate your suggestions. Your comments will help us improve. We're glad you enjoyed the city view and our convenient location. We hope to welcome you back soon!Best regards,Janine CHampshire Hotel Delft Centre
by A traveller
Posted May 23, 2024 on Expedia
There was construction on our floor and started early in the morning not allowing our baby to sleep.
As well, we had a crib and they only put it half together, no sheets for the crib. We had to call for sheets and they provided one pilliow case. For the amount we had to pay it was not worth our stay.
Comment from Hotel Management
Jun. 4, 2024 by Janine C., Hotel Management
Dear Guest,Thank you for your feedback. Our sincere apologies for the inconvenience you experienced during your stay. We will discuss this with our team and improve our facilities and services where possible. Nevertheless, we hope you enjoyed your time in Delft.Kind regards,Janine CHampshire Hotel- Delft Centre
by A traveller
Good Central Location
Posted May 14, 2024 on HotelsGood central location.
Tea/coffee facilities always a bonus.
Bar staff not always helpful.
Double bed was two singles pushed together.
Comment from Hotel Management
Jun. 4, 2024 by Janine C., Hotel Management
Dear Guest,Thank you for posting a review about our music-themed hotel. Your opinion is very important to us. We will discuss your feedback and improve our facilities and services where possible. We hope to see you another time in the beautiful city of Delft.Kind regards,Janine CHampshire Hotel- Delft Centre
by A traveller
Posted May 2, 2024 on Hotels
Comment from Hotel Management
May 13, 2024 by Janine C., Hotel Management
Dear guest,Thank you for your positive review! We're delighted you enjoyed your stay at our music hotel in the heart of Delft. We hope to see you again soon for another harmonious experience.Kind regards,Janine CHampshire Hotel-Delft Centre
by A traveller
Comfort in Bruges
Posted Apr. 25, 2024 on HotelsA recently renovated hotel with the friendliest most helpful staff we’ve met. Great location
Comment from Hotel Management
May 13, 2024 by Janine C, Hotel Management
Dear guest,Thank you for your kind words. We're thrilled you enjoyed our recently renovated hotel and found our staff to be friendly and helpful. We're glad you appreciated our great location. We look forward to welcoming you back soon!Kind regards,Janine CHampshire Hotel Delft Centre
by A traveller from Medford
Posted Apr. 22, 2024 on Expedia
Perfect place to stay in Delft. Easy walk to the main square and good and shopping. . We loved the Hotel and the staff was friendly and nice. Great breakfast too. Book a ride to attractions with the front desk and hawk for Raymond too. Great driver.
Comment from Hotel Management
Apr. 23, 2024 by Janine C, Hotel Management
Dear Guest,It sounds like you had a fantastic experience in Delft! It's wonderful to hear that you enjoyed the hotel and found the staff friendly and accommodating. Thanks for sharing your positive review!Kind regards,Janine CHampshire Hotel-Delft Centre
