Note fondée sur 153 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 mai 2023 sur Hotels
Dommage que, pour un prix assez élevé, les toilettes ne soient pas séparées se la salle d'eau.
Commentaires de Gestion de l’hôtel
31 mai 2023 par Team ibis Styles Delft City Centre, Gestion de l’hôtel
Cher Florent,Nous sommes désolés que le rapport qualité prix de notre établissement ne vous ait pas satisfait. Nous tenons à préciser néanmoins que ceux-ci sont dans la fourchette de prix pratiquée par les établissements de notre catégorie. Ces prix fluctuent en fonction du moment de la réservation.Nous serions ravis de vous accueillir de nouveau.Bien à vous,Team ibis Styles Delft City Centre
par un voyageur
Publié le 5 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 mai 2023 par Team ibis Styles Delft City Centre, Gestion de l’hôtel
Cher Jean-Christophe,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Team ibis Styles Delft City Centre
par un voyageur
Bruyant
Publié le 5 juin 2022 sur Hotelspar un voyageur
Publié le 22 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2021 par ibis Styles Delft City Centre , Gestion de l’hôtel
Dear guest, thank you for your review! Hopefully we can welcome you another time in our hotel. Kind regards - ibis Styles Delft City Centre
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Team ibis Styles Delft City Centre, Gestion de l’hôtel
Beste gast, Bedankt voor uw mooie beoordeling.Wat fijn dat u tevreden was met uw kamer en dat u de netheid en het comfort van ons hotel heeft gewaardeerd.Hartelijke groet,Team ibis Styles Delft City Centre
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Team ibis Styles Delft City Centre, Gestion de l’hôtel
Dear Yukio,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Team ibis Styles Delft City Centre
par un voyageur
Gluten-free options is missed at breakfast.
Publié le 8 oct. 2024 sur HotelsI miss gluten- and lactose free options at the breakfast.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Team ibis Styles Delft City Centre, Gestion de l’hôtel
Dear Elisabeth, We would like to thank you for this review about your recent experience in our hotel.We are pleased that you found your room to be comfortable, reflecting our commitment to providing a relaxing environment with modern furnishings and a comfortable bed, as well as an effective air-cooling system for your convenience.However, we regret to hear that our breakfast options did not fully meet your dietary needs. We understand the importance of providing a variety of breakfast choices to cater to all our guests, including those with specific dietary requirements. We apologize for any inconvenience this may have caused you during your stay. Nonetheless, we are delighted to learn that you were satisfied with the overall condition of the hotel. Our hotel prides itself on maintaining a contemporary atmosphere with a cool futuristic design, while also ensuring that areas such as the bar are welcoming for our guests to relax and enjoy a range of snacks and beverages.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Team ibis Styles Delft City Centre
par un voyageur
Messed up our booking
Publié le 5 oct. 2024 sur HotelsClean and quiet with friendly staff
We booked 3 two rooms but were only given 2 dbls and a single akd this was jever reeolved amd no one seeked to care about fixing it
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Team ibis Styles Delft City Centre, Gestion de l’hôtel
Dear Gareth, Thank you for taking the time to share your review.We are delighted that you found our rooms to be clean and comfortable, and that you appreciated our quiet atmosphere and the friendliness of our staff. Our aim is to provide a serene environment alongside excellent service, so we are pleased to hear that we met your expectations in these areas.However, we are sorry to hear about the confusion with your room allocation. We understand how important it is for our guests to receive the correct room type as booked, and we apologize for any inconvenience caused. We take pride in our customer care and would like to reassure you that this is not indicative of our usual standards.Nonetheless, we are glad you could enjoy the tranquility of our hotel, ideally situated atop Delft Central Station and just a stone's throw from the heart of Delft's city centre. This prime location allows our guests to easily explore the local attractions and enjoy the many restaurants nearby.We hope we will have the opportunity to see you again in the future. Best regards,Team ibis Styles Delft City Centre
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Close to train station and city centre
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Team ibis Styles Delft City Centre, Gestion de l’hôtel
Dear Karl, Thank you very much for this kind review of your recent stay.It is always rewarding to hear such positive feedback from our guests.We are delighted that you enjoyed the prime location of our hotel, just a stone's throw away from the city center and atop the convenience of Delft Central Station. It is great to know that the cleanliness of your room met your expectations, as we take great pride in maintaining a high standard of hygiene. Additionally, we are pleased that our modern room amenities, including the Smart TV with streaming services and the efficient climate control system, contributed to your comfort during your stay.We look forward to seeing you again soon.Best regards,Team ibis Styles Delft City Centre
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Great place to stay! Staff were super friendly and helpful. Exceptionally convenient location, next to all forms of transit (but nonetheless quiet), 5 minutes walk from the historic town. Room was nice and big, with windows that opeen wide.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Team ibis Styles Delft City Centre, Gestion de l’hôtel
Dear Bernard, Thank you very much for this kind review of your recent stay.We are thrilled that you had an enjoyable experience at ibis Styles Delft City Centre.We are delighted that you found our staff to be super friendly and accommodating, and that our prime location provided you with the convenience you needed during your stay. It is great that you appreciated the spaciousness of your room, along with the functionality of the windows that open wide to let in the fresh air. Moreover, your recognition of the cleanliness of the room and the overall condition of our hotel fills us with pride. Finally, it pleases us to know that the amenities we offer met your expectations, contributing to a comfortable and satisfying visit.We look forward to seeing you again soon.Best regards,Team ibis Styles Delft City Centre
