Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 juin 2023 sur Hotels
par un voyageur
Publié le 19 juill. 2024 sur Expedia
par un voyageur
Publié le 21 juin 2024 sur Expedia
par un voyageur
Publié le 13 juin 2024 sur Hotels
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Gute Lage. Super Ausstattung. In der Nähe ist alles was man braucht. Die Innenstadt war auch leicht mit Tram und Bus zu erreichen.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Das Konzept von limehome ist super. Unser Zimmer war ganz oben, daher auch sehr ruhig.
Das Bett fanden wir sehr bequem.
Leider war das dreckige Geschirr der Gäste vor uns noch in der Spülmaschine.
par un voyageur
Publié le 1 déc. 2023 sur Expedia
par un voyageur
Publié le 26 sept. 2023 sur Expedia
par un voyageur de Santa Cruz
Publié le 9 sept. 2023 sur Expedia
Had an amazing time on our vacation - the hotel and room itself were beautiful and in a great location. It’s sad because if the customer service was good I would give this stay a 5/5! The issue was the communication with the Limehome company. No one was on site other than the cleaners, which is not a problem, but means all communications are through WhatsApp(also not inherently a problem). I had a few issues and when I reached out it was a new person every time with templates response that had no idea who I was or where I was staying, even though my booking reference info was already provided in that exact thread. First, I messaged multiple times asking if it was ok to come a bit early to drop the bag and walk around. That was not possible, but they assured me my room would be ready at 3pm and it was not so I sat outside the door for 30 mins waiting for it to be cleaned. The stay itself was great but the next day I went for a morning walk at 9am, my entry codes stopped working so I was then again locked outside for another 30 mins -imagine if I was trying to catch a flight?!(I’ve seen others post about this) then I reached out to tell them and they asked me twice for my reservation details again! Quite disorganized and left a bad taste for an otherwise perfect hotel, location and stay. I hope you can take this feedback and improve your guest communications because I’ve stayed at other similar places that do it so well and you don’t even notice that no employees are on site
