Note fondée sur 321 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Room was clean. Breakfast was OK - had waffle machine.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brittney , Gestion de l’hôtel
Hi Gordon, Your kind words about our accommodations are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brittney , Gestion de l’hôtel
HI, Brenda thank you for the 6 stars. We strive to make our guest happy, i will pass on your wonderful review to our team. Thank you
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Kelly, Gestion de l’hôtel
Hello Mary, We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brittney , Gestion de l’hôtel
Thanks for the 5 stars Wendy, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback on our affordable accommodations and look forward to serving you again in the future.
par un voyageur
Run down but cheap
Publié le 22 sept. 2024 sur HotelsAmericas Best Value Inn & Suites Thief River Falls was cheap but the hotel was run down. We were put in a room very close to the front desk it was noisy. The Hotel Pool was closed for repairs which was one of the reasons I booked the location. he waffle dough was sour and breakfast was limited. It was cheap so my expectations were not that high but being woken up by a dog barking was not great. The front desk staff were helpful.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Bri, Gestion de l’hôtel
Hello Cathy, We’re sorry to hear of your less-than-satisfactory experience with our hotel and hope you will accept our sincerest apologies. Being known for our great value, as a simple no frills hotel, we would like to make things right. We value our customers' opinions and would like to thank you for bringing this to our attention. Bri
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The staff were helpful, the room we ended up with after an initial change due to a defrosted refrigerator that had made a mess, was fine. Tho newer flooring the overall look and feel was that the property was run down.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Kelly, Gestion de l’hôtel
Hello Kerry, We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
We weren't informed that the swimming pool was under renovation and thats one of the reasons why we chose this place because we thought theres swimming pool , we were disappointed 😞
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Kelly, Gestion de l’hôtel
Hello We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Brittney , Gestion de l’hôtel
We’ve passed your wonderful review onto our team at Thief River Falls, Rod. Thanks so much for taking the time to leave a review about our hotel. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit. Thanks for choosing to stay with us
par un voyageur
Publié le 26 août 2024 sur Expedia
Outside of the building looked really bad. The room was updated a little bit. Pool was closed for maintenance and waffle maker was out of order. Probably wouldn’t stay there again.
Commentaires de Gestion de l’hôtel
26 août 2024 par Kelly, Gestion de l’hôtel
Hello Mike, We’re sorry to hear of your less-than-satisfactory experience with our hotel and hope you will accept our sincerest apologies. Being known for our great value, as a simple no frills hotel, we would like to make things right. We value our customers' opinions and would like to thank you for bringing this to our attention.
par un voyageur
Publié le 25 août 2024 sur Expedia
In need of a refresh. Too many patched ceilings, water damaged moldings and fixtures/doors that simply need replacing.
Commentaires de Gestion de l’hôtel
26 août 2024 par Kelly, Gestion de l’hôtel
Hello Jeffrey, We’re sorry to hear of your less-than-satisfactory experience with our hotel and hope you will accept our sincerest apologies. Being known for our great value, as a simple no frills hotel, we would like to make things right. We value our customers' opinions and would like to thank you for bringing this to our attention.
