Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2024 sur Expedia
Our room was HUGE and came with a kitchen (including a fridge and microwave) which was a wonderful surprise! It also had a great view. The only problem was, it was cold in the room with no way to adjust the temperature. We called the front desk for help and they weren't able to adjust it either, so they were kind enough to bring a large space heater. It was a good solution till we moved the space heater from the living room to the bedroom, which caused the power to shut down for the whole room. But the staff were quick to help, and they got the power back on shortly. One other thing to be aware of, which is not the hotel's fault, was that it was very loud outside...lots of loud partying just across the street...like a club or rave, even though it was a Sunday night. And when we were trying to fall asleep, there were loud catfight noises that lasted around an hour. We later learned this was common. Again, not the hotel's fault of course, but if you're looking for peace and quiet, you may not find it here. But the enormous size of the room and kind staff made up for it.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Management, City Hotel , Gestion de l’hôtel
Dear Amisha, Thank you for sharing your detailed experience with us! We're delighted to hear that you appreciated the spacious room, equipped kitchen, and the stunning view. Your feedback regarding the temperature issue and noise disturbances is valuable to us, and we apologize for any inconvenience caused. We'll certainly look into improving these aspects to ensure a more comfortable stay for our guests in the future. We're glad our team could assist promptly, and we hope to welcome you back for a more peaceful experience soon.
par un voyageur
Publié le 2 févr. 2024 sur Expedia
The rooms were spacious and well appointed. Hotel was well located with walking distance of the town center. Restaurant had good selection of food items.
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Management, City Hotel , Gestion de l’hôtel
Dear Charles, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our spacious and well-appointed rooms, convenient location near the town centre, and the variety of food options at our restaurant. We hope you will be able to visit us again. Thank you
par un voyageur
Publié le 5 nov. 2023 sur Hotels
par un voyageur
Publié le 8 juin 2023 sur Expedia
Everything was good about the property, specially the staff was very courteous and helpful. However, two improvements are needed.
1. Breakfast timings should be upto 10 am and dinner timings upto 10.30 pm.
2. Bar upgradation is required in terms of variety. On one occasion only 2 choices of whiskey was available. Need to stock much more varieties, as Indians love whiskey.
Commentaires de Gestion de l’hôtel
9 juin 2023 par Management, City Hotel , Gestion de l’hôtel
Dear Vijay, Thank you for sharing your feedback about your recent stay at our property. We appreciate your kind words regarding our courteous and helpful staff.Regarding your suggestion for breakfast timings, we would like to inform you that our breakfast service is indeed available until 10:00 am. However, we would like to clarify that on certain occasions, especially when we have fewer in-house guests, we may not have a buffet display. In such cases, we offer a personalized breakfast experience where we take individual guest preferences into consideration and provide table service. This allows us to ensure freshness and quality while catering to each guest's specific choices. We apologize if this arrangement was not clearly communicated during your stay, and we appreciate your understanding. We appreciate your suggestion to upgrade and expand our whiskey variety, and we will work towards enhancing our whiskey selection to better cater to our guest. Your feedback is valuable to us, and we will make sure to improve our communication about the breakfast service to avoid any confusion in the future. Thank you once again for your feedback. We hope to have the opportunity to welcome you back to our property and provide you with an enhanced experience that meets your
par un voyageur
Excellent for a business visit
Publié le 18 janv. 2023 sur HotelsThe staff were excellent. Always helping and trying to make our stay better. Even though the occupancy was very less.
par un voyageur
Best one in Thimphu
Publié le 26 déc. 2019 sur HotelsAmazing experience
Commentaires de Gestion de l’hôtel
27 déc. 2019 par City Hotel Management , Gestion de l’hôtel
Dear Bulbul,
Thank you very much for sharing you experience on your stay with us at City Hotel Thimphu. We are very happy to know that you had an amazing experience and we really do hope you will be able to visit us again.
par un voyageur
Publié le 28 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2019 par Management City hotel , Gestion de l’hôtel
Dear ByungKyu,
Thank you for the excellent review, we are very happy to know that you had a great stay with us and we hope you will be able to visit again.
par un voyageur
Its ok for 1 day
Publié le 16 août 2019 sur HotelsNot so good as breakfast was really bad, only 1 or 2 option. Wi-fi was really bad too
Commentaires de Gestion de l’hôtel
22 août 2019 par Management City hotel , Gestion de l’hôtel
Thank you for sharing your experience on yours stay with us, we would like to apologize on the limited breakfast spread and the internet service. We are already in the process of changing our Internet service provider since we have been facing problem with the current internet service. On the breakfast spread we will inform our culinary team and will definitely look into ways to improve the spread. Thank you
par un voyageur
Awesome experience.
Publié le 24 avr. 2019 sur HotelsAmazing stay. Had booked the Suite rooms. The living room is very big with an equipped kitchen as well. The bedroom was even bigger and the beds and linen were super clean. They had room heaters to keep us warm. We ordered room service and they served food on the dining table inside the room. Food was yum. It does seem a bit pricey but the overall experience was worth the price. Wifi worked well. Bath was very clean and today. Hot water was in abundance. Staff as always were smiling and eager to help and serve. The breakfast didn’t have a spead , but the toast and butter and Jam and parathas with curd were sumptuous. The orange juice was fresh and the cofy was good too. Overall excellent and would come back to stay if I were to visit Thimphu again.
par un voyageur
Publié le 13 nov. 2018 sur Expedia
