Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par philippe de nantes
Bon hotel mais environnement à améliorer
Publié le 20 janv. 2016 sur HotelsHotel qui parait un peu vide car on rencontre peu les autres clients, personnel très aimable sans être trop présent
Chambres correctes et bonnes prestations
La piscine sur le toit est peu utilisée et pourrait être améliorée. L'environnement par contre n'est pas top car l'hotel est au milieu d'un quartier en travaux et on n'y accède que par des petites rues pas très propres, ce qui nuit à l'impression générale
Commentaires de Gestion de l’hôtel
28 avr. 2016 par Abhilash, Gestion de l’hôtel
ear Guest,
Greetings from Classic Sarovar Portico Trivandrum !!
Thank you for taking out time to share your review on this forum. Many thanks for mentioning about the cordial services of our associates . However we have taken serious note on your concerns about the roof top pool and glad to inform you that the public work near the hotel is already commenced.
Your support is important for our overall growth , We hope that you do not judge us on this experience and provide us another chance to offer you a hassle free experience.
Warm Regards,
Front office Manager
par un voyageur
Publié le 15 juin 2024 sur Expedia
LOcation
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Mike, We acknowledge your feedback regarding the location of our establishment. It is essential for us to ensure our clients have the best possible experience, and we understand that location plays a large part in that. We're constantly striving to cater to our client's needs, so your input is highly appreciated. If you have particular suggestions related to our location or any other aspect of your experience with us, feel free to share with us. It's through feedback like yours that we can offer better services and improve on our shortfalls. Also, we would be eager to help you find convenient ways to our place next time, if you're still interested in our services. One more time, we appreciate your feedback. Please never hesitate to reach out if there is anything else you’d like us to improve on. Regards,Syam S.VFront Office Manager
par un voyageur
Publié le 8 mai 2023 sur Expedia
The Property nothing to about about, had basic amneties, and the Environment outside was poor
Commentaires de Gestion de l’hôtel
4 juin 2023 par SYAM SV FOM, Gestion de l’hôtel
Thank your for your valuable review .We will check on this and will definitely will do the changes specified.
par un voyageur
Publié le 18 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2023 par Syam SV FOM, Gestion de l’hôtel
Thank you madam for your valuable feedback.
par un voyageur
Publié le 29 janv. 2023 sur Hotels
par un voyageur
Extremely disappointed and frustrating
Publié le 23 déc. 2022 sur HotelsFirstly, the hotel pool is closed for maintenance - not mentioned on the website or in any emails. Secondly, our room smelt of cigarette smoke (especially the bathroom, which was generally grubby and very dated) and the smell was worse after the room was "serviced". The main issue was how unhelpfully the staff handled an issue about laundry service. We needed to wash some clothes but when we asked about this, the reception told us they didn't do laundry (despite it saying the opposite on the Hotels.com page). The next morning, we were told that actually they did do laundry and they would get it back to us the next evening. However, after an hour of nagging the reception desk that evening, the man who claimed to be the manager, arrived with our still-dirty clothes. They refused to offer any discount/refund other than a free dinner (this happened at half 9 so we'd already eaten) or a 3 minute taxi to the train station. Overall, they did not take our issues seriously and misrepresented their facilities online.
par un voyageur
Publié le 11 déc. 2022 sur Expedia
Great experience!!
par un voyageur
Good place to stay
Publié le 1 oct. 2022 sur HotelsRoom was clean.
breakfast, nice and varieties
Courteous staff
1+1 drinks offer for resident guests
par un voyageur
Publié le 21 sept. 2022 sur Hotels
Super!
par un voyageur
Publié le 13 mai 2022 sur Expedia
Fantastic and cooperative staff. Food offered is good. Bar is really affordable. As I could not climb the stairs due to excessive heat; front desk came down to deliver my luggage and settle the bill. Beautiful gesture. Was offfered discounts at every spend was again a Pleasent surprise especially at the buffet dinner. Chef made some good onion snacks. Very good for business as well as family stay
