Note fondée sur 137 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 janv. 2020 sur Expedia
Bon rapport qualité prix, très belle chambre mais un peu défraîchie. On voit des animaux se promener la nuit.
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Krishan Hettiarachchi - Front Office Manager, Gestion de l’hôtel
Dear Valuable Guest,
Warmest greetings from all of us at Laya Safari. Thank you very much for taking a moment of your valuable time to share your recent experience with us.
We are absolutely delighted to learn that your holiday at our resort was exceptional. Being so beautifully positioned between the serene tranquility of the Indian Ocean and the natural wonders of Yala National Park certainly helps create unforgettable memories for our valuable guests.
We look forward to welcoming you back in the not too distant future.
Sincerely,
par un voyageur
Publié le 18 août 2019 sur Expedia
L’endroit pour faire un safari est idéal mais les repas sont moyen... l’hôtel vieilli très mal
Commentaires de Gestion de l’hôtel
18 août 2019 par Krishan Hettiarachchi - Front Office Manager, Gestion de l’hôtel
Dear Valuable Guest,
Thank you very much for taking the time to share your feedback on your recent stay at Laya Safari.
We are delighted to learn that you enjoyed the view of the Indian Ocean and Yala safari.
We appreciate your feedback which will assist us to better ourselves and your valuable comments will be addressed immediately. Await your return for memories worth repeating.
Sincerely,
par un voyageur
Publié le 14 août 2019 sur Expedia
Mauvais entretien des l'établissement, bâtiments vieillots, problème de propreté que ce soit des espaces communs (piscines mal nettoyee) ou des chambres (draps tachés, sables dans la chambre).
Nous ne recommandons pas cet établissement.
Commentaires de Gestion de l’hôtel
16 août 2019 par Krishan Hettiarachchi - Front Office Manager, Gestion de l’hôtel
Dear Valuable Guest,
Thank you very much for taking the time to share your feedback on your recent stay at Laya Safari and have been reviewed with my team on areas of improvement. We recognize that we may have fallen short of your expectations in certain areas, for which we sincerely apologize. Rest assured that corrective measures will be implemented to ensure that does not reoccur.
Thank you once again and we sincerely hope you will give us another opportunity to welcome you to our hotel, so that you may experience the true level of service we strive to deliver at all times.
Sincerely,
par un voyageur
Publié le 19 févr. 2017 sur Hotels
Trés beau site en peine nature - Restauration de qualité mais un peu chère - Personnel trés serviable -
par un voyageur
Publié le 14 mai 2024 sur Expedia
I'll start by saying we would definitely stay here again! The property manager was a very friendly and interesting man and very helpful along with the other staff members and the rooms were incredibly spacious with a great view of the ocean! My only recommendations to the owners would be to really play up the view of the rooms and make sure the blinds are up and windows facing the ocean are freshly cleaned. Having chose this hotel over others mainly because of the amazing windows it was a little disappointing to find out that a lot of the blinds no longer worked and couldn't be opened all the way. We were there during slow season so it was very quiet and not all the facilities were open but I can imagine it's a lot of fun when it's more full. We enjoyed the quiet though. The hotel has lots going on as well, atv dune rides, swing bar, infinity pool, and very soon horses for beach and jungle rides! And the proximity to Yala is perfect. They even have a resident elephant that might wander through while you're there! I would definitely recommend this hotel!
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Laya Safari, Gestion de l’hôtel
we greatly appreciate your visit. we also appreciate your comments..
par un voyageur
Wonderful oasis in Yala
Publié le 14 déc. 2023 sur HotelsWhen we arrived at Laya Safari, the property was virtually empty - and we could hardly believe it, as it was one of my top hotel experiences…and I have spent hundreds of nights in hotels. While the road to get to this little beachside oasis is very bumpy, it is well worth the ride. The rooms have an amazing view of the pool area and the coastline and while the current is too strong to swim in the sea, the roar of the ocean is the perfect sound to fall asleep to. The new manager has taken a lot of pride in the property and put up some very insta-worthy amenities like swings, a tree with lampoons and a small wooden boat. You also get a visit from a wild elephant each night (I‘m guessing semi-wild - they do feed it with fruits which I am not totally in favor of but the bull looked very healthy). We would really like to highlight the friendliness of every single employee from the receptionists to the waiters and poolboys - everyone went out of their way to make us comfortable. Meals were delicious and well-priced. We particularly loved the pineapple fritters for desert. As the hotel is very close to the park, you get picked up a bit later by the jeeps which allows you to sleep a bit longer. The pool itself comes with very comfortable sun loungers and the wonderful water is impressively clean (considering it was stormy each night we were there). The only suggestion we would have would be to open a small souvenir shop. Overall, we loved this place and will recommend highly. Thanks!
Commentaires de Gestion de l’hôtel
16 déc. 2023 par Laya Safari, Gestion de l’hôtel
We are really appreciate your all comments and we waiting to your next visit to our place...Thanks & Regards!Hotel Staff...
par un voyageur
Publié le 4 mars 2022 sur Expedia
Das Hotel liegt an einer traumhaften Lage. Leider ist überall, wo man hinschaut, alles defekt oder verrostet. Der Garten ist ungepflegt und gleicht einer Wüste. Der "neu renovierte" eigentlich sehr schöne Pool ist weder fertiggestellt noch in einem akzeptablen Zustand. Leider auch ungepflegt. Das Essen war nicht überragend (Dessert, Panna Cotta) war ein steinharter Mehlklumpen. Das erste mal auf der ganzen Welt haben wir in diesem Hotel erlebt, dass sie kein Cola haben. "Wichtige" Leute, die zuletzt kamen, wurden vor allen zahlenden Kunden bedient. Wartezeit für Wein und Wasser ca 40 Minuten.
Commentaires de Gestion de l’hôtel
5 mars 2022 par Uren Anuranga, Gestion de l’hôtel
Dear Valued Guest,
We are sorry about your personal unpleasant experience here. Your comments are appreciated to consider for further operations.
Best Regards,
Team Management
par un voyageur
Publié le 4 janv. 2022 sur Expedia
Utsikten och läget är bra men rummet var inte värt 200 dollar alls! Frukosten var bara ok! Hela byggnaden har mycket potential men det märks att efter pandemin behöver en ordentlig uppfräschning!
Commentaires de Gestion de l’hôtel
23 janv. 2022 par Uren, Gestion de l’hôtel
Kära uppskattade gäst,
vi välkomnar alltid feedback från våra värdefulla gäster för att hjälpa oss att underhålla och förbättra vår etablering och våra tjänster.
tack,
uren Anuranga
FOM
par un voyageur
Publié le 27 déc. 2021 sur Hotels
