Note fondée sur 661 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Positive was the property was close to the family we were visiting. The cost per night was reasonable. Especially due to other chain hotels charging exorbitant prices because of college sports .
Negative was our room, reserved a month in advance was given to my husband’s brother 20 minutes before we arrived and we were told there were no more rooms. The brother’s reservation was cancelled because he did not show up the day before when his reservation was to begin. The manager, Jen, only looked at the last name and did not correctly verify ID. We ended up in the only available room, a handicap room, with 2 double beds, not the one we paid for and reserved. Management did discount the room, we had to stay in because they knew they screwed up and the brother refused to give up our reserved room. A lousy visit.
Meg
Commentaires de Gestion de l’hôtel
11 oct. 2024 par GM Nick, Gestion de l’hôtel
Dear SirI really feel very bad that why I gave you a compliment. I was not supposed to do so any favor to you.Also I am telling this openly that now the discount that I was supposed to give in your next stay at my hotel, that will not be avail to you any more.Because person like you doesn’t deserve any complimentary.It was just a mistake that my front desk person thought by the surname was same. And you are just crying like a bagger small baby. Really same on you.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
par un voyageur
Publié le 5 oct. 2024 sur Hotels
par un voyageur
Publié le 3 oct. 2024 sur Hotels
The room smelled awful. When I checked in
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Room was supposed to be non-smoking. The smoke smell was horrible. Room definitely needed to be deep cleaned very good and the smoke smell removed. Ac and tv worked great. After showering I felt dirty from the heavy smoke smell. I did not request another room because it was so late when I arrived, I just dealt with it.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Great
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The hotel is in a good location around shopping and resturants.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par GM - Hotel, Gestion de l’hôtel
Thank you Much for rating us and staying at our Hotel.
par un voyageur
5 Day Stay
Publié le 3 sept. 2024 sur HotelsCentrally located in Thomasville. Comfortable bed, nice size fridge, good breakfast selection in a clean dining area. Walls are paper thin. We had a different racket for each night—from a super loud TV, screaming children and thuds to the slobbering noises of a loud previously-arguing couple, we heard it all. We received room service 2 days out of 5, even though we requested it daily, and were told we’d need to return our used towels to the desk if we wanted fresh ones. We only saw one roach in our room, but, hey, it’s the south, right?
Commentaires de Gestion de l’hôtel
7 sept. 2024 par GM - Hotel, Gestion de l’hôtel
Thank you so much for rating our Hotel on Expedia.Also we are very much thankful to you for choosing us for your Comfort Stay at our Hotel.We have Shocker & Football Game Students of University of Thomasville staying at our Hotel.I am so sorry for the inconvenience cause to you during your stay.But next time we will take care of it.