Note fondée sur 413 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Property was nice, pool was really nice. Beds comfortable. Breakfast was great.
Commentaires de Gestion de l’hôtel
19 août 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
Thanks for the good score and the very nice comments. We do everything we can to ensure that guests have a wonderful stay!Hope you can visit us again soon!
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
Thanks for the great score Jessica! We appreciate it.Come see us again soon!
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
Thank you for the good score Shaquanna! We appreciate it.Hope to see you again soon!
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Upon entering the first room, the room had a stale, stench smell. I pulled the comforter and sheets back to discover that the comforter and sheet were soiled with blood. I immediately called the front desk to let them know. The front desk clerk said she would change our room. The replacement room smelled exactly the same. The beds were horrible and the bathroom was not clean. There were rings in the toilet and let’s not mention the tub. The shower pressure was great but the water from the shower just pooled in the tub. It was like you were talking a shower and bath at the same time.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
Shannel, on behalf of out entire ownership and management team I apologize that your experience did not live up to our normal excellent standards.Be assured that we are doing a thorough housekeeping training refresh because cleanliness is our #1 priority.I trust you will give us another chance to see that our normal guest experience is excellent.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
Thanks for the good score Ryan! We're very happy you stayed with us.Hopefully you will be able to visit us again soon!
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Front Desk , Gestion de l’hôtel
Hello Ameka, thank you for choosing Holiday Inn Express in Thomasville, Georgia. We're delighted to hear that you enjoyed your stay and eagerly anticipate your return in the near future.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The tub was dirty, and the towels were too
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
I'm sorry that your experience did not live up to our high standards, Shaquandria. Cleanliness is our top priority!I do hope you will give us another chance to show how we do here next time you're in town.
par un voyageur
Publié le 12 juin 2024
Commentaires de Gestion de l’hôtel
14 juin 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
Thanks for the 5 stars Adrian!! We work hard to keep our guests happy!Hope to see you again soon!
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
I'm sorry Aron, but I can not find any record of you staying at our hotel and sincere there were no reasons for the score, I don't know how to respond. Sorry about that!
par un voyageur
Publié le 21 mai 2024 sur Expedia
More care in the rooms like the other holiday inns
Commentaires de Gestion de l’hôtel
22 mai 2024 par Douglas Doan -General Manager, Gestion de l’hôtel
Thank you for your feedback Samuel. Our highest priority is our room condition and cleanliness. I'm sorry if we missed the mark with your room.I will address this with the relevant parties and I hope you will give us another chance!
