Note fondée sur 161 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Badis, Gestion de l’hôtel
Dear Ami,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and look forward to having you with us again.
par un voyageur
Publié le 2 août 2024 sur Expedia
I liked that it was away from the centre of the town. I didn't like the constant slamming of doors so early in the morning 5:00ish.
Commentaires de Gestion de l’hôtel
4 août 2024 par Raviinder, Gestion de l’hôtel
Hi Debbie,Thank you for sharing your feedback with us. We're glad to hear that you appreciated the location of our property away from the town center. However, we’re sorry to learn that the early morning noise disrupted your stay. Please be assured that we are addressing this issue with our team to ensure a more peaceful environment for all our guests. We hope to have the opportunity to provide you with a more pleasant experience in the future.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par MK, Gestion de l’hôtel
Dear David,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and look forward to having you with us again.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Ravi, Gestion de l’hôtel
Hi Kyle,Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience. Your feedback is greatly appreciated and motivates us to keep up the good work. We look forward to welcoming you back soon!
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par RK, Gestion de l’hôtel
Dear Steven,Thank you for your fantastic review! We’re thrilled you enjoyed your stay. We look forward to welcoming you back.
par un voyageur de Winnipeg
Publié le 1 juill. 2024 sur Expedia
Breakfast not so good! Minimal food choices.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par RAVIINDER, Gestion de l’hôtel
Dear Wilson,Thank you for your feedback. We appreciate your comments and will work on improving our breakfast options. We hope to welcome you back soon!Best regards,
par un voyageur
Publié le 30 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Badis, Gestion de l’hôtel
Hi Ryan, Thank you for your feedback! We appreciate your comments and are glad you had a positive experience. We hope to welcome you back soon!
par un voyageur
Publié le 29 juin 2024 sur Hotels
I didn’t like the fact that visitors were not allowed. We went there to visit family from other towns. That should be advertised on your advertisements. We were eventually allowed but it didn’t feel right after that.
Commentaires de Gestion de l’hôtel
29 juin 2024 par Badis, Gestion de l’hôtel
Thank you for sharing your feedback regarding our visitor policy. We appreciate your perspective and will review our policies to ensure they align with our guests' expectations. We look forward to welcoming you back for another stay.
par un voyageur
Publié le 26 juin 2024 sur Expedia
While making the reservations via phone I was informed only one room was available but upon checking Expedia there were 2. To ensure I booked myself a room via Expedia then called back to reserve a room for a fellow coworker . I am the admin assistant for my company and is my job to book rooms for myself and other employees . Upon check in I was not given my employer discount rate but my coworker whom room I booked received the discount . The second night stay was horrendous and adding an extra guest to a room is nowhere on the site nor policy but considering it was a suite with a queen bed and an extra pullout couch an extra guest shouldn’t have been a problem considering the room was paid for in full upon check in . Customer service is awful and I I’ll not stay here again .
Commentaires de Gestion de l’hôtel
26 juin 2024 par MK, Gestion de l’hôtel
Hi,Thank you for your feedback. I apologize for the confusion regarding room availability and the oversight in not applying your employer discount. Please note that employer discounts require valid work ID or justification at check-in. While we strive to provide accurate information over the phone, discrepancies with third-party booking sites can sometimes occur. Regarding the issues with your second night's stay and understand your concerns for extra guests. However, having 5 guests in 1 room with 1 queen bed and a pull-out couch is not allowed due to safety and comfort regulations. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future.Best regards,
par un voyageur
Publié le 25 juin 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
25 juin 2024 par RK, Gestion de l’hôtel
Dear James,Thank you for taking the time to give your feedback. We are thrilled to hear that you found our hotel clean and that you had a pleasant stay with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back in the future.
