Note fondée sur 216 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Caleb, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to provide further details so we can address any concerns you may have. We value your input and aim to improve based on your feedback.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Don't even think about staying there!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Doris, We appreciate your feedback and regret to hear you did not enjoy your stay. Your comments are valuable and will be shared with the team for further review. Should you wish to discuss your concerns further, please do not hesitate to contact our management team.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
No lights, water, power. I did not check in. I turned around and went back. Actual place I thought I reserved at Expedia was different. Expedia did not disclose Hotel shut down! Please refund!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Yvonne, We are sorry to hear about your experience and inconvenience. For any refund requests, please contact Expedia directly, as they manage reservations and disclosures. We recommend always confirming booking details before your stay to prevent any surprises. We appreciate your understanding and hope to welcome you in the future.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Good stay
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Billie,We are glad to hear you had an overall good stay at our hotel. Your feedback is valuable to us and we appreciate you taking the time to share your experience. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 24 août 2024 sur Hotels
Dated property.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello John, We appreciate your feedback and apologize for any inconvenience during your stay. We value your input to continue improving our services for all guests in the future.
par un voyageur
Publié le 24 août 2024 sur Expedia
Needs renovation
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Jalex,We appreciate your feedback and will take it into consideration for future improvements. Feel free to reach out to our management team with any further comments or concerns. Thank you for choosing our hotel for your stay.
par un voyageur
Publié le 5 août 2024 sur Hotels
Was easy in and easy out. The folks were very friendly and were there if you needed anything else.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello patricia,We're glad to hear you had a smooth check-in and check-out experience! Our team always aims to provide friendly and helpful service to ensure a pleasant stay for our guests. If you have any further feedback or require assistance, feel free to reach out to our management team directly.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Brian,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Scott,We are pleased to hear you enjoyed your stay with us! We hope to welcome you back soon for another memorable experience at our hotel.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
We booked a non smoking room. The room we were assign had a strong cigarette smell as did the linens. The font desk did not have another room available. They did provide air freshener which did not last the entire night. Very disappointed. The room was not clean. The bathtub had hair and dirt in it. The hair dryer did not work. The plug was disassembled. I think the room had not been vacuumed in a while.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Elin,We apologize for the disappointment with your recent stay. Your feedback regarding the room condition has been noted and will be shared with the relevant teams for improvement. We strive to provide a comfortable experience for all guests and regret that we fell short in meeting your expectations this time. Please feel free to reach out to our management team directly to discuss your concerns further.
