Note fondée sur 88 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,2 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2022 sur Expedia
We stayed in A13, it was beautiful! The personal touches were awesome! It was kid friendly, with bunk beds, step stools, kids dishes, and movie selections. I was very excited to see all my favorite movies, plus the decor was great. Mandy at the front desk was super nice too!
par un voyageur
Publié le 24 janv. 2022 sur Expedia
Like: Clean property. Good location or our trip.
Didn't like: Check in & Check out times had no flexibility. Also we were told the room would be ready in 45min & it wasn't. Hot tub was not available for us to use...should be compensated for it having maintenance/update during our stay. Price was very high & also too many added fees. One of the bedrooms was very noisy with the heating unit in the closet making it hard to fall asleep. Not easy to get in/out of room with luggage during winter when it is snowing. Bar was closed.
par un voyageur
Publié le 29 nov. 2021 sur Expedia
No staff available outside of short business hours, when I was not there. Never saw anyone working anywhere. I received the wrong type of room and therefore could not move it. No housekeeping or replacement soap/towels whatsoever. Restaurant was closed. No other amenities given the snow and icey weather. Still, they had the nerve to charge a large resort fee and an undisclosed COVID fee!
Commentaires de Gestion de l’hôtel
1 déc. 2021 par Jenny, Gestion de l’hôtel
Hi Marilyn, thank you for staying with us. Other than the night of your arrival, our hours are 9am-9pm. I reviewed your reservation and you were assigned to the style of unit you reserve. Due to covid, we, like many resorts, aren't offering daily housekeeping, which is why we put additional towels in your closet. We do not have an onsite restaurant. The indoor pool, hot tub and workout room were open during your entire stay. The resort fee is mentioned during the final page when making your reservation, and we also email a resort confirmation showing this.
par un voyageur
Nice place and lication
Publié le 24 oct. 2021 sur HotelsBeautiful location. Right on the chain of lakes in the Fall forest of Northern Wisconsin. Great room for 2 people. My only negative is that it was very pricey. A diwntiwn luxury hotel would have been cheaper.
Commentaires de Gestion de l’hôtel
26 oct. 2021 par Jenny, Gestion de l’hôtel
Thanks so much for your kind words. There is nothing like fall in the northwoods! We hope to see you back next year.
par un voyageur
Publié le 10 sept. 2021 sur Hotels
Beautiful place, the TV was from the 1990’s the bed was from the same time frame, other than that it was great
Commentaires de Gestion de l’hôtel
14 sept. 2021 par Jenny, Gestion de l’hôtel
Hi Kendall, thank you for your feedback, and I'm sorry we fell short of your expectations. Each condo is individually owned, but I will recommend some upgrades. Thanks for staying with us!
par un voyageur
Publié le 8 sept. 2021 sur Expedia
Our room was gorgeous with more than enough space. The kitchen was a great addition and allowed us to have some meals right at the hotel. There are hikes and places to eat nearby, and the hotel itself has swimming, tennis, and basketball. I’ve been to a lot of hotels in my life and this one is the only one that also smelled REALLY GOOD no matter where you went in the hotel. I would definitely recommend!
Commentaires de Gestion de l’hôtel
12 sept. 2021 par Jenny, Gestion de l’hôtel
Thanks so much for your kind words!
par un voyageur
Publié le 7 sept. 2021 sur Hotels
par un voyageur
Publié le 27 août 2021 sur Expedia
Nice property on pretty lake
par un voyageur
Publié le 22 août 2021 sur Expedia
Clean room, nice swimming area, friendly staff
Commentaires de Gestion de l’hôtel
24 août 2021 par Jenny, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 12 août 2021 sur Expedia
Beautiful views and quiet surroundings, nice rooms
Commentaires de Gestion de l’hôtel
24 août 2021 par Jenny, Gestion de l’hôtel
Thank you. We agree, we are in a beautiful location
