Note fondée sur 124 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 juin 2024 sur Expedia
Like my stay
Commentaires de Gestion de l’hôtel
13 juin 2024 par Eva, Gestion de l’hôtel
Thank you so very much, Jaime! Delighted to know you admired our services. Please give us another opportunity to serve you again. Regards, Eva
par un voyageur
Publié le 24 mai 2024 sur Expedia
We enjoyed the stay and looking forward to stay again
Commentaires de Gestion de l’hôtel
5 juin 2024 par Noah, Gestion de l’hôtel
Hi, Juan! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Publié le 12 mai 2024 sur Expedia
Reserved the room, and we're not able to make it, due to personal reasons (dif) hotel wouldn't reimburse our room.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Danielle! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur
Not Great but Staff was Understanding
Publié le 11 mai 2024 sur HotelsOne of the four rooms we got for our families as we were in town for a funeral was in bad shape. Poop in the toilet that would not flush, faucet that didn’t work, stains on the sheets and remote control didn’t work. To the mgmt credit, they refunded that room price. Other rooms were accessible.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Ammy, Gestion de l’hôtel
Hi, Robert! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
par un voyageur
decent stay
Publié le 6 mai 2024 sur HotelsGreat customer service . But i was there 9 days and they NEVER cleaned my room
Commentaires de Gestion de l’hôtel
4 juin 2024 par Ammy, Gestion de l’hôtel
Hi, Regina! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Overall good
Commentaires de Gestion de l’hôtel
29 mai 2024 par Joey, Gestion de l’hôtel
We appreciate your valuable feedback, Anthony! The same has been shared with the relevant team, please be assured that we will surely work on this. Hope to host you soon :) Regards, Joey
par un voyageur
Great Spot
Publié le 18 avr. 2024 sur HotelsEmployees were great and the property was awesome
Commentaires de Gestion de l’hôtel
29 mai 2024 par Joey, Gestion de l’hôtel
Hi, Kevin! Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Joey
par un voyageur
Caro para lo que es
Publié le 13 avr. 2024 sur HotelsReservé aqui solo por necesidad, necesitaba donde pasar la noche y busqué lo más económico pero cometí un error en el número de personas, quise corregirlo por teléfono y no se pudo, al llegar tuve que pagar más de lo que decían los términos y condiciones de mi reserva y al final me salió más caro que un buen hotel. Las camas no son cómodas y no pude dormir.
Commentaires de Gestion de l’hôtel
20 mai 2024 par joey, Gestion de l’hôtel
¡Disculpas por los inconvenientes causados! Hemos marcado una nota por la experiencia que tuvo con nosotros para asegurar que su próxima estadía sea placentera. Te deseo un maravilloso día por delante. Saludos joey
par un voyageur
Fair hotel ok for quick one night
Publié le 10 avr. 2024 sur HotelsThe hotel is currently renovating the rooms. The room was nice, the AC the compressor was going out. Very very noisy when it came on. Hard to sleep. Biggest peeve is renovations are never completed when they rent out a room and no-one checks on workmanship and cleanup afterwards. Had shoes on till I went to bed got up bare footed to take a shower bottom of my feet was covered in grout that was not cleaned after laying new floor tile.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Joey, Gestion de l’hôtel
Thank you so much for rating us positively, Ronald! We will endeavour to keep it up. Have a nice day. Regards, Joey
par un voyageur
Publié le 9 avr. 2024 sur Hotels
This was just average as far as accommodations go. I cannot comment on the continental breakfast as we did not ever get one. We didn't realize that was offered until the last day. No one made us aware when we check in.
The pool was not filled. I don't know if it was still closed for the winter, but I didn't ask. If it is not open all year, the months it is open should be posted in the listing. I was kinda looking forward to laying out. But the weather didn't cooperate any way.
The room was clean, just very out dated. The bed was average. Not too hard or lumpy. Not enough pillows for a king size bed. Luckily I never risk it and always travel with my own pillow. The towels were clean, just small and no so soft. The water pressure was nice. No problem rinsing my hair. But the sink had no stopper, make me nervous I was going to lose something down that hole.
I have stayed in an OYO hotel in California and was pretty impressed. Not so much with this one. BUT, this town has limited options I guess I would stay again if I had too.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Maria, Gestion de l’hôtel
Thanks for your kind and lovely words, Kim! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria
