Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
Comfortable
par un voyageur de Fairfield
Publié le 10 juill. 2024 sur Expedia
Average property.
par un voyageur
Great hotel with above excellent service
Publié le 25 juin 2024 sur HotelsThe staff here is amazing. They really spoil and pamper you. Will always stay here.
par un voyageur de Huntingtown
Publié le 2 mai 2024 sur Expedia
Not enough time to evaluate, had to check out early due to celebrity event.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Front Office, Gestion de l’hôtel
Dear Mr. Shaji,Thanking you for taking out time and sharing your valuable feedback.Regards,Smriti MohandasAsst. Front Office Manager
par un voyageur
Publié le 10 févr. 2024 sur Expedia
par un voyageur
Publié le 10 févr. 2024 sur Hotels
good overall. service and property are good.
par un voyageur
Hyatt
Publié le 25 janv. 2024 sur HotelsMy stay at Hyatt Thrissur was excellent. Very good service and friendly staff. They were courteous and very responsive. The staff even packed my lunch prep for my onward journey.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Had some difficulty at the check-in, mainly due to the fact that we forgot to carry any identity documents...
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Exceptional service
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Due to last minute changes my travel plan was cancelled. Regrettably, my request for a refund or voucher was not fulfilled. I believe that in situations where customers face unexpected changes in plans, a certain degree of understanding and leniency can go a long way in fostering customer loyalty.
While I maintain a positive opinion of the hotel itself, I couldn't help but feel a bit disappointed by the lack of flexibility in addressing my unique situation. It's not just about the monetary aspect; it's about recognizing and valuing loyal customers who, under different circumstances, would have gladly returned for another pleasant stay.
I understand the challenges businesses face in maintaining policies, but I believe exceptional circumstances call for exceptional measures. A gesture of goodwill, such as a voucher for a future stay, would have left a lasting positive impression and reinforced my loyalty to both the hotel and the booking platform.
