Note fondée sur 460 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
Très petite chambre pour le prix,et manque d’entretien
Commentaires de Gestion de l’hôtel
30 août 2024 par jins83, Gestion de l’hôtel
Thank you for taking the time to post a review. We would like to apologize for your recent experience. I appreciate your feedback and will be using your comments to improve our services and facilities. It is our hope that you will choose to stay with us again in the future. Sincerely, Jin--General Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par jins83, Gestion de l’hôtel
Thank you for taking the time to post a review. We would like to apologize for your recent experience. I appreciate your feedback and will be using your comments to improve our services and facilities. It is our hope that you will choose to stay with us again in the future. Sincerely, Jin--General Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Jins83, Gestion de l’hôtel
Thank you for taking the time to post a review. We would like to apologize for your recent experience. I appreciate your feedback and will be using your comments to improve our services and facilities. It is our hope that you will choose to stay with us again in the future. Sincerely, Jin--General Manager
par un voyageur
Très bien
Publié le 25 juill. 2024 sur HotelsTrès propre et bon petit-déjeuner (avec oeufs et bacon). Lit très confortable et bons produits de sdb. Une bonne machine à café à disposition dans le lobby (avec cappuccino , macchiato, ecc)
Commentaires de Gestion de l’hôtel
26 juill. 2024 par jins83, Gestion de l’hôtel
Thank you so much for the perfect scores and wonderful comment. We are delighted that your overall stay was a good one. We look forward to warmly welcoming you back the next time you visit Thunder Bay. Sincerely, Jin--General Manager
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par jins83, Gestion de l’hôtel
Thank you so much for the perfect scores. We are delighted that your overall stay was a good one. We look forward to warmly welcoming you back the next time you visit Thunder Bay. Sincerely, Jin--General Manager
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juin 2024 par jins83, Gestion de l’hôtel
Thank you for taking the time to post a review. We are sorry to hear about your recent experience. I will be sharing your review with the management team. It is our hope that you would consider staying with us again. Sincerely, Jin--General Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
Très bon rapport qualité prix
Commentaires de Gestion de l’hôtel
17 juin 2024 par jins83, Gestion de l’hôtel
Thank you so much for the positive comments. It makes us happy to know your stay was an enjoyable and comfortable one. We are thankful that you choose to stay with us while visiting Thunder Bay. I look forward to warmly welcoming you back the next time your travels bring you to Thunder Bay. Sincerely, Jin--General Manager
par un voyageur
Publié le 25 mai 2024 sur Expedia
First time there , really clean, nothing to say about !
Commentaires de Gestion de l’hôtel
25 mai 2024 par jins83, Gestion de l’hôtel
Thank you so much for the positive comments. It makes us happy to know your stay was an enjoyable and comfortable one. We are thankful that you choose to stay with us while visiting Thunder Bay. I look forward to warmly welcoming you back the next time your travels bring you to Thunder Bay. Sincerely, Jin--General Manager
par un voyageur
Publié le 19 avr. 2024 sur Expedia
Breakfest was poor
Smell in the hall
No accommodation for our family
No AC in the gym room
Commentaires de Gestion de l’hôtel
19 avr. 2024 par jins83, Gestion de l’hôtel
Thank you for taking the time to post a review. We are sorry to hear about your recent experience. I will be sharing your review with the management team. It is our hope that you would consider staying with us again. Sincerely, Jin--General Manager
par un voyageur
Publié le 6 janv. 2024 sur Expedia
The bed was very comfortable, the room was clean. But there was no door mat for our dirty boots and the room was very hot, the bathroom is extremely small, had there are no shelves in the shower. The walk in shower was big enough but the water sprays all over the floor because there’s no door and the glass partition is not long enough. The continental breakfast was disappointing, not very much of a choice in food and what was there was poor quality. The bathroom next to the dining room was not clean and had a very offensive smell.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par jins19830711, Gestion de l’hôtel
Dear Tanya, Thank you for taking the time to post a review. We are glad your room was clean and comfortable one. We are sorry to hear about your recent experience on the breakfast, door shower, boot tray but we are working on way to improve these issues. We looking forward to have an on-site restaurant for the hotel with a full breakfast options. I will be sharing your review with the management team. It is our hope that you would consider staying with us again. Sincerely, Jin--General Manager
