Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2023 sur Expedia
Expedia gave incorrect geographical coordinates and I ended up stranded in a inhospitable neighborhood. The hotel reacted quickly. They sent a taxi to pick me up; apologized; upgraded my room from basic to presidential; and offered a fantastic meal at no cost. My initial outrage changed into appreciation. My gratitude goes to the hotel staff. Thank you.
par un voyageur
Publié le 30 déc. 2021 sur Hotels
par un voyageur
Publié le 16 juin 2021 sur Hotels
par un voyageur
Publié le 16 juin 2021 sur Hotels
par un voyageur
Publié le 29 août 2018 sur Hotels
A little difficulty with the check in people speaking English but other than that it was good. A lot of kids because there is an amusment park close by
Commentaires de Gestion de l’hôtel
23 oct. 2018 par Rambo Yun, Gestion de l’hôtel
Dear Distinguished Guest,
Much appreciate your staying at Hilton Tianjin Eco-City and sharing your experience with us! We’re sincerely sorry to be informed that our service didn’t achieve the expectation. We already forwarded your comments to relative departments, and we will do our best to improve. We believe we can make more progress with your suggestion. Looking forward to your next coming.
Hilton Tianjin Eco-City
par un voyageur de HK
Publié le 4 juin 2018 sur Expedia
酒店很大很美 非常舒適 只是餐廳的食物 有改善空間 提供的食物款式 也需要增加 唯一最大的遺憾是離開市區實在很遠很遠 附近沒有什麼商場或遊樂的地方 即使要買車 小吃 或者水果之類的東西 也不容易
Commentaires de Gestion de l’hôtel
2 août 2018 par Marketing Communications Manager, Gestion de l’hôtel
尊敬的宾客，
感谢您选择入住天津生态城世茂希尔顿酒店，并给予我们良好的评价。您的分享对于我们不断完善服务非常重要，我们非常愿意倾听您的建议并不断提升品质。再次感谢您选择津小希，期待您的再次光临。
Recommandé
pour Tout le mondepar un voyageur
Somebody smoked in my Non-Smoking room
Publié le 11 janv. 2018 sur ExpediaThe hotel is fine, the staff there are nice and polite, the gym is small but ok and the swimming pool is really cool. Overall, it meets my expectation until the day before I checked out. I was out for business whole day and back in my room about 10pm. Then I immediately realized someone had smoked in my room. I checked the room carefully and believed someone came to repair something (I don't know exactly what they worked on but I saw some trace of hot glue next to the sink.) I was so tired and went to sleep anyways with the smell in every corner of the room. I told the staff at front desk about this the next morning during check out. They confirmed that some hotel employee went to my room for repairing (they didn't tell me what though, and I don't care). They didn't find out if that guy smoked in my room before I left hurry to catch my train. I did ask them if I can get a refund for one night cause my room is a Non-Smoking one and the smell told me someone did smoked there. They didn't refund me.
par Yasuyoshi
綺麗なホテル、観光スポットまでは時間がかかる
Publié le 23 août 2017 sur Hotelsホテルそのものは良いが、中心地から離れているので、観光をするのには少し不便です。
par Ran de 北京
休闲的二人世界
Publié le 20 juin 2016 sur Hotels这次订的是行政套房，非常意外的获得了行政酒廊待遇和免费自助早餐，整个入住体验都非常棒。周边环境很好，适合休闲度假。酒店的自助早餐也很丰盛。美中不足的是床小了一点，酒店的咖啡不太好喝。
par Dale de Auckland
One of my favourite business hotels
Publié le 15 juin 2016 sur HotelsOne of my favourite hotels. The staff try so hard - and they do a good job. This is not a tourism area. There's nothing around but commercial and industrial So it's really for business travel only.
