Note fondée sur 154 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par GSM, Gestion de l’hôtel
Dear Guest, Thank you very much for staying with us and for your valuable feedback! It is great to know that you have had a great experience with us. We are very happy to hear about your positive experiences. Thank you for your feedback again. I look forward to welcoming you back very soon. Be Well
par un voyageur
Decent hotel with several downsides
Publié le 12 juin 2024 sur HotelsReasonably sized and comfortable room with several downsides. First was the smell of smoke whereby I requested a non-smoking room. The in room dining menu stated it was available up to 10pm but when I called at 9.45pm, I was told it was no longer available. Lastly, my colleague who book into the same room category received fruit basket and dumpling whereas I did not have any welcome items. Rather disappointed with a hotel branding that is under Westin.
Commentaires de Gestion de l’hôtel
14 juin 2024 par GSM, Gestion de l’hôtel
Dear GuestThank you for choosing The Westin Tianjin for your recent stay and for your valuable feedback!First and foremost, please accept our apologies for the experiences that have given you a less than satisfactory impression. We have noted your feedback and be assured they are a focus for our team.Please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours.Thank you for your feedback again. We are look forward to seeing you again at The Westin Tianjin.
par un voyageur
Publié le 7 juin 2024 sur Expedia
par un voyageur
Publié le 8 mars 2024 sur Hotels
par un voyageur
Publié le 8 déc. 2023 sur Expedia
par un voyageur
Publié le 3 nov. 2023 sur Hotels
par un voyageur
Publié le 28 sept. 2023 sur Hotels
par un voyageur
Publié le 1 sept. 2023 sur Expedia
par un voyageur
Publié le 26 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2023 par Virginia, Gestion de l’hôtel
Greetings, KYUNGMINThank you for staying with us and we appreciate your feedback.At Westin we aim to deliver the highest quality services at every touch point and I am glad to hear this was reflected during your stays with us.Thank you for your feedback again. I look forward to your next visit. Be Well
par un voyageur
Publié le 20 mars 2023 sur Expedia
Super old and dirty, the towel already changed to grey color.
Commentaires de Gestion de l’hôtel
3 avr. 2023 par Virginia, Gestion de l’hôtel
Dear MOFANThank you for choosing The Westin Tianjin for your recent stay and for your valuable feedback!First and foremost, please accept our apologies for the experiences that have given you a less than satisfactory impression.I Have noted your feedback and be assured they are a focus for our team.Please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours.Thank you for your feedback again. We are look forward to seeing you again at The Westin Tianjin.
