Note fondée sur 411 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,6 sur 5
55 % des clients le recommandent
2,5 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de AUGUSTA

Publié le 18 nov. 2024
This place was exactly what was expected - comfortable, clean, inexpensive, and convenient to a meeting location for my group. I wasn't looking for a Four Seasons. The only gripe is that they don't offer the DIY Brussels-style Belgian waffles that so many other Super8s have (minus one star). The little waffles in the breakfast area fridge were OK after being warmed up. I'd stay here again and again.
Commentaires de Gestion de l’hôtel
21 nov. 2024 par Manager, Gestion de l’hôtel
Hello WILLIAM,We're glad to hear you found our hotel comfortable and convenient for your needs. Your feedback about the waffles is duly noted, and we appreciate your understanding. We hope to welcome you back for another pleasant stay soon.
5 sur 5
par un voyageur

Publié le 2 nov. 2024
Good place to stay .
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Manager, Gestion de l’hôtel
Hello Ruben,We're pleased to hear that you found our hotel to be a good place to stay. Your comfort is our top priority, and we hope to welcome you back for another enjoyable experience in the future.
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Ismael,We are thrilled to hear that you had a wonderful experience during your stay with us! Please do not hesitate to reach out if there is anything else we can assist you with. Safe travels and we hope to welcome you back soon!
2 sur 5
par un voyageur

Publié le 16 août 2024 sur Hotels
Shower didnt work, sockets didnt work, pool shut
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello William, We're sorry to hear about your experience. Your feedback is valuable to us and will be shared with our team for further improvements. Should you have any other concerns, feel free to reach out to our management team directly.
2 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
If you look like you're from the hood they put you on the back side if you seem or look like you're from people that got a little money they put you on the front side, then ethnicity matters sometimes just depend on what you look like It is a disgrace for a hotel companies to treat people like this.
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello JJ,Thank you for sharing your experience with us. We value all our guests and strive to provide excellent service to everyone regardless of appearance or background. Our staff is trained to assist guests based on room availability and other factors, not discriminatory reasons. We take these concerns seriously and encourage you to reach out to our management to further discuss your experience.
1 sur 5
par un voyageur de Youngstown

Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Sara, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us with any specific feedback so we can address any issues. We strive to provide exceptional service to all our guests.
5 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Edward,We are elated to hear that you had a fantastic experience with us! We appreciate your kind words and hope to welcome you back soon for another memorable stay.
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Alex,We are delighted to hear that you had a perfect stay with us! We hope to welcome you back again soon for another enjoyable experience.
2 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Expedia
Breakfast was coffee and bread,juice machine was broken,floors in rooms was dirty,I think the sheets wasn’t cleaned.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Craig,We appreciate your feedback and regret to hear about your experience with breakfast and room cleanliness. Rest assured that we take guest comments seriously for ongoing improvements. Your concerns will be shared with the relevant teams for necessary attention.
3 sur 5
par un voyageur

Publié le 11 juill. 2024 sur Hotels
No pool said on website it was open , not true over all area not quite and rooms not entirely clean
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Manager, Gestion de l’hôtel
Hello Amy, We apologize for any inconvenience experienced during your stay. Your feedback is valuable and will be shared with the team for review. For the most up-to-date information on our amenities, we recommend contacting us directly. We strive to ensure a clean and comfortable stay for all our guests.