Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Singapore
Publié le 30 nov. 2023 sur Expedia
Excellent property and extremely courteous staff
Commentaires de Gestion de l’hôtel
13 mars 2024 par General Manager(Neemrana Hotels), Gestion de l’hôtel
Dear guest,Thank you for your kind words and positive feedback regarding your recent stay at Tijara Fort-Palace! We are delighted to hear that you found our property excellent and enjoyed the courteous service provided by our staff.At Tijara Fort-Palace, we strive to create memorable experiences for all our guests, and it is heartening to know that our efforts resonated with you. Your appreciation motivates us to maintain the highest standards of hospitality.We look forward to welcoming you back for another exceptional stay at our other Neemrana properties across India.Best regards,Team Neemrana
par un voyageur
Great place that has lot of potential.
Publié le 12 nov. 2023 sur HotelsThe place is very relaxed. Great work is restoration. Lovely holiday. It's in the lap of nature. The area in the mardana wing as well as the Rani wing is ideal for a peaceful vacation. However, certain things can be improved.The sofas need a vacuum. Fans need to be cleaned. The people at the reception can be more welcoming. Also, the combined gratitude that we gave at the end, should be put in a box or something. Just giving to the receptionist didn't make sense.
Commentaires de Gestion de l’hôtel
13 déc. 2023 par General Manager(Neemrana Hotels), Gestion de l’hôtel
Dear guest,Warm greetings from Tijara Fort-Palace in Alwar! Thank you for sharing your feedback about your recent stay with us. We are delighted to learn that you had a relaxed and enjoyable holiday amidst the lap of nature.Your appreciation for the restoration work and the peaceful ambiance in the Mardana and Rani wings is truly gratifying. We are committed to maintaining the historic charm of our property while providing a serene environment for our guests.We appreciate your constructive feedback regarding the maintenance of sofas and fans, as well as the reception team's welcoming demeanor. Your observations are important to us, and we assure you that we will take immediate steps to address these areas for improvement.Regarding the combined gratitude, we want to inform you that we have a designated box for receiving such tokens of appreciation. Our team is trained to accept and acknowledge these gestures with gratitude.Rest assured, we also have implemented a system where the hotel staff, while personally accepting gratitude, also records it in the register for documentation.Thank you once again for choosing Tijara Fort-Palace. We look forward to the pleasure of hosting you again and ensuring an even more delightful experience.Best regards,Team Neemrana
par un voyageur
Publié le 7 sept. 2023 sur Expedia
This is an amazingly beautiful and sensitively restored old hill fort, converted into an extensive resort hotel of the highest standards. Both by night and day, the buildings and grounds are stunning.
Commentaires de Gestion de l’hôtel
13 déc. 2023 par General Manager(Neemrana Hotels), Gestion de l’hôtel
Dear guest,Warm greetings from Tijara Fort-Palace in Alwar! We are truly delighted to receive your enchanting feedback, and we extend our heartfelt thanks for taking the time to share your experience.It warms our hearts to learn that you found Tijara Fort-Palace amazingly beautiful and appreciated the sensitive restoration of this old hill fort. Preserving the historical charm while providing a resort experience of the highest standards is at the core of our mission.Your description of the architecture and grounds being stunning both by night and day is truly gratifying. We aim to create a magical ambiance that stays with our guests, and your words affirm that we are on the right path.Thank you for choosing Tijara Fort-Palace. We are pleased to have provided you with a memorable and enchanting experience. We look forward to the pleasure of welcoming you back for more delightful moments in the future.Best regards,Team Neemrana
par un voyageur
Publié le 5 juin 2023 sur Expedia
A beautiful property overlooking the 2 billion year old hills, a magnificent view. The restoration has been in the usual impeccable Neemrana style. Very hospitable staff. The food could do with a little improvement in variety. Enjoyed the stay.
Commentaires de Gestion de l’hôtel
13 déc. 2023 par General Manager(Neemrana Hotels), Gestion de l’hôtel
Dear guest,Greetings from Tijara Fort-Palace in Alwar! Thank you for sharing your valuable feedback following your stay at our property. We appreciate your kind words and are pleased to learn about your positive experience.It's heartening to know that you found the property beautiful, with a magnificent view overlooking the 2 billion-year-old hills. Preserving the natural beauty of our surroundings and providing a unique experience is a priority for us.We're pleased to hear that the restoration, in the usual impeccable Neemrana style, met your expectations. Maintaining the historical charm while ensuring comfort is something we take pride in.Thank you for acknowledging the hospitality of our staff. Providing a hospitable and welcoming atmosphere is at the core of our service philosophy, and we're delighted that you experienced it during your stay.We appreciate your feedback regarding the food variety, and we take note of your suggestion for improvement. Our culinary team is always working on enhancing the dining experience, and your input is valuable in this process.Thank you for choosing Tijara Fort-Palace. We look forward to the pleasure of hosting you again for another enjoyable stay. Best regards,Team Neemrana
par un voyageur
Publié le 21 oct. 2022 sur Hotels
par un voyageur
Publié le 23 août 2022 sur Expedia
The place is beautiful but overpriced. The road leading upto the fort is a crazy and dangerous roller coaster. Inside the fort is an awesome world although it costs a fortune to stay there lol
par un voyageur
Publié le 26 juill. 2022 sur Hotels
par un voyageur
Tijara fort palace by Neemrana
Publié le 8 févr. 2022 sur HotelsWe had an amazingl time. Lovely room, good ambiance Excellent food. Courteous service.
par un voyageur
Publié le 29 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2020 par Team Neemrana, Gestion de l’hôtel
Dear Guest,
It is truly satisfying to receive a compliment from the heart ! Thank you for your visit. We'll be happy to serve you again !
Warm Regards,
Team Neemrana
Tijara@neemranahotels.com
par un voyageur
Publié le 2 janv. 2019 sur Expedia
Have a very bad case of acidity.. due to bad quality food .
Commentaires de Gestion de l’hôtel
18 mai 2020 par Team Neemrana, Gestion de l’hôtel
Dear Guest,
Thank you for your valuable feedback.
We are sorry to know that some aspects of your visit did not measure up to your expectation.
Please accept our sincere apologies for the inconvenience faced.
We have noted your feedback. Your feedback is very valuable for us to enhance our product and services wherever we could not meet up to the level of our guest expectation and satisfaction. Will definitely try to improve and work on the points you mentioned.
We hope that you will not hold this against us and will give us a chance to welcome you at our hotels across India !
Warm Regards,
Team Neemrana
Tijara@neemranahotels.com
